Eight NUS employees, speaking to The Straits Times on the condition of anonymity, say that what is happening feels at times like the university is putting AI adoption ahead of a clear vision of how AI should improve working life.
They note how staff members are using AI to transcribe meeting minutes, write e-mails or create AI-generated art for university events.
At the same time, they have also noticed an attendant uptick in AI-related errors that create more clean-up work than if AI had not been introduced.
Meanwhile, attempts at incorporating AI into everyday tasks like filtering out postgraduate candidates in admissions processes have caused glitches that resulted in more manual work, says an employee at the Faculty of Arts and Social Sciences.
“The reality is that AI is not advanced enough to help us do anything that’s worth doing in our office,” the employee adds. “We have to expend double the effort to fix it.”
https://www.straitstimes.com/life/ai-vs-workers-is-tracking-ai-usage-the-wrong-kpi?ref=latest
They note how staff members are using AI to transcribe meeting minutes, write e-mails or create AI-generated art for university events.
At the same time, they have also noticed an attendant uptick in AI-related errors that create more clean-up work than if AI had not been introduced.
Meanwhile, attempts at incorporating AI into everyday tasks like filtering out postgraduate candidates in admissions processes have caused glitches that resulted in more manual work, says an employee at the Faculty of Arts and Social Sciences.
“The reality is that AI is not advanced enough to help us do anything that’s worth doing in our office,” the employee adds. “We have to expend double the effort to fix it.”
https://www.straitstimes.com/life/ai-vs-workers-is-tracking-ai-usage-the-wrong-kpi?ref=latest
