MRT Breakdowns - Resilience or resignation?

[Confuseous]

Transport experts stressed there is no reason - given the age of the MRT system here, as compared to those in other countries - for Singaporeans to accept train service disruptions as part and parcel of life. National University of Singapore professor Lee Der Horng said: "If the public is getting used to (such incidents), I don't think it is a good sign. The systems are supposed to be good and reliable, so we should instead look into the problem."

- http://www.todayonline.com/Singapore/EDC120317-0000066/Resilience-or-resignation?

 

[halsey02]

RESIGNATION , what resilence...??