McDonald Singapore changes tack and now gives 2 units of sauce for ‘free’
Following a massive public cry at its ongoing trial to ‘reduce wastage’ ostensibly by charging customers 30 cents for an additional sauce, on top of what they are already given, McDonald Singapore now changes tack and offers one more unit of sauce for ‘free’ to placate angry Singaporeans.
In the latest post on its Facebook, McDonald declared:
“Hi everyone, many of you have written us with questions on the current Nugget Sauce trial and we appreciate all your feedback. This trial is currently ongoing in some of our restaurants in the north of Singapore, and our aim is not to sell sauce, but to find a way to reduce wastage. For example, if you order a 6pc Chicken McNuggets you can still get 2 units of sauce free, but if you want 3 or more units there’s a small charge.”
However, the change was not welcomed by many customers who continue to lodge complaints on its Facebooks
“Lol… i ordered 9 pc nuggets and they gave me 1 Curry sauce and i requested for an additional 1 and they said NO… -.- 6pc nugget 2 curry sauce? U sure?” – Thiang Soon Jie
“just now i buy 2 x 20 piece mcbites, I was given 1 x curry sauce, i asked for another packet, ur staff say 1 customer only one packet else got charge, except nuggets, so am i right to say if I buy 10 sets of mcbites I can only get 1 curry sauce cos I am 1 customer? Or I need to queue up 10 separate times to get 10 packets of sauce, one for each set? Please clarify. @ Khatib branch. thanks” – Benjamin Zee
“Is it limited to only curry sauce? Bought a nugget value meal, was entitled to one curry sauce, but when I request for sweet n sour sauce, the sales staff said there is a charge, so who is right?” – Marcus Leong