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LTA and SMRT passing the buck, as always

glockman

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LTA tekan SMRT. SMRT tekan staff. As always, the little guys will pay the price. What a fucked up culture.

http://www.straitstimes.com/singapo...re+it+embarks+on+wide_scale+audit]&xts=538291

SINGAPORE - SMRT has asked rail staff to step forward and own up if they have been cutting corners in their work- and assured them they will not be penalised if they admit to any breaches during this "amnesty" period which ends on Friday (Nov 3).

Once the amnesty period ends, SMRT's internal audit will conduct a wide-scale inspection and audit, and lapses discovered then will be penalised.

The move is aimed at ensuring commuter safety and quickly plugging gaps in maintenance operations - one of which resulted in the flooding of an MRT tunnel in October.

The Straits Times understands that the rail operator sent out an e-mail to employees a few days ago offering them a chance to own up on work that they had not done, or if they had not adhered to company procedures or instructions.

SMRT group chief executive Desmond Kuek said the company does not condone any wrongdoing.

“In order to quickly establish (the) extent of such improper practices, an amnesty period was allowed for staff to volunteer information in open reporting as a mitigation against further disciplinary action,” Mr Kuek added.

The move follows Tuesday's (Oct 31) revelation that some employees responsible for maintaining the pumps of a storm water pit had signed off on work that was not done.

It is suspected that the falsification of the quarterly maintenance records went back as far as December last year.

The manager and staff responsible have been suspended and are assisting in investigations, while SMRT also replaced its vice-president of maintenance a week after the flooding, which caused train services to be down for about 20 hours over two days in October.

National University of Singapore transport researcher Lee Der-Horng was not in favour of the "amnesty" approach. He felt it would be more effective to conduct checks and identify problem areas and staff.

But an experienced auditor, who spoke on condition of anonymity, said of the amnesty process: "The objective is to get to the nub of the problems as fast as you can."

"If you do an extensive audit, it takes time. In the meantime, for example, if the train breaks down because of a lack of maintenance, even though it was supposed to have been serviced regularly, it creates a bigger issue. Once this is tackled, then we can deal with accountability," he added.

Mr Yee Chia Hsing, a member of the Government Parliamentary Committee for Transport, said: "I can understand that some people may think that giving an amnesty is letting the staff off too easily.

"However, if we want to work towards an outcome of upping the standard of maintenance, and given it is easier for people to own up and report rather than for the audit inspection team to discover the non-compliance, I can understand their rationale for doing this," he added.
 
The only ones to be blamed are the commuters.....
 
Dont blame the Ministry. Dont blame the garment. Cos 70% said is ok. Daily breakdown still ok. Lets move on...
 
Does that CB Quack think he's in army? HAHAHHAHA
Fuck his mother's cheebye.
 
The only ones to be blamed are the commuters.....

Have already said this too many times, the solution for them, is to ASK FOR MORE MONEY. For money to them solve all problems, for their principle is " pay more money, you get better services, better hardware, better software".

Just agree to a 15% increase in fares for 2017 & another 15% in 2018, in the meantime, they will add a little bit more to your GST Cash Voucher, like a 'balm to soothe' the pain. The breakdowns will be the barest minimum, the train will run like magic, the train cabins, brand new & shiny...& then, it is deja vu!. You will have to pay 15% every year, till 'kingdom come' & you stop. You are to be blamed! ha ha ha ha
 
in sg, cannot always rely on honesty and work ethic as sinkies are hopelessly untrustworthy and lack discipline. for such a critical system, must have fail-safe subsystems to “force” human workers to do their dirty work. the fcap subsystem will constantly trigger alarms to noc even if worker resets the alarm and not take corrective action. this kind of “tuan” happens in data centers with massive battery banks. because batteries are situated in a non-ac room with vents to expell chemical vapors, these rooms are not the most welcum for technicians. all batteries are monitored for their levels and when level is low, some need to be replaced or individually topped up and recharged. lazy and “street smart” techs will mask the non-work by faking the meter reading and resetting the alarm to fool the noc. to counter this ingenius human lack of integrity, there are subsystems in place now to check and balance their misdeeds - there are multiple direct and indirect closed loops to re-meter the levels and re-report the alarms. the dishonest tech thinks he has already “fixed” the issue by faking the northbound streams but alternate closed loops unbeknownst to him will send alerts after 6.9 seconds. and he has no choice but to fully fix the issue until all alarms go away. it’s impossible to always hire an honest person. but with an advanced and well thought out fcap subsystem, the automation can help reduce and eliminate human errors, intended or otherwise. smrt should have a thorough review of all critical work processes that involve human touch and have ownself check ownself with an unforgiving ops management system.
 
can anyone advise why are our ERP gantries and our mata speed cams so reliable

curry nah for so many donkey years never once these ERP gantries system break down

in SG our ERP system is really World Class
 
Where is Saw PH now?
stop looking for her. history now after she enjoys golden shower and patachute. must be forward looking, constructive and look for solutions. cannot always look back to find “scrapgoats”.
 
It's called responsibility and ACCOUNTABILITY.
how to? she already enjoyed golden shower, collected golden parachute and run road. all accounted for, post-termination or post-resignation. termination and or resignation for sg elites mean “accountability”. that’s the sinkie system. unlike u.s. where the senate will drag her in capitol hill for a wayang hearing, or japan where she has to take a bow and apologize (if woman) and commit seppuku (if man). sg very forgiving cuntry if you make the top echelon by licking top cheebye or sucking top cock.
 
my uncle say if he is 1 of the employees receiving the email, he will reply and ask did the sender also send 1 same email to himself.
 
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