Interpretation of data is a basic fundamental of surveys. Different interpretation frameworks used can produce completely different results from the same data. What PM Lee should be concerned with is not the interpretation level - that will come later - but collecting data from a right sample. Without the right data, interpretation serves no purpose. PM Lee hinted that he will only look into contrarian views which are "not complains". Miners here will say that's trying to refine gold from copper ore. The PM felt that only unhappy people will complain online and displayed his usual unwillingness to work with unhappy people. That actually aligns to their electoral style of rewarding their voters and alienating the dissidents. (Remember upgrading?) So nothing will change, if you expect any.
"We can't wish for new media not to exist, but we can try our best to use it."
Such a statement revealed how uncomfortable the government is with new media. What the PM really meant was, "We wish new media does not exist but we can't seem to eliminate it." It is obvious that the government still view new media negatively, which betrays their level of understanding of the online environment and probably unaware this will impair his team to use the internet to their advantage. For example, the PM was quoted recently,
"We must fight back against trolling, and provide a safe, responsible online environment which promotes constructive participation."
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http://asingaporeanson.blogspot.sg/2013/11/the-prime-minister-still-dont-get-it.html