When James was at Amex, he was well-liked by his colleagues though they found him boring. He was down to earth, unassuming and didn't play politics. Not the sharpest tool in the shed, though. Everyone knew he couldn't act to save his life, so Mediacorp was just a phase in his life.
Anyway, all credit to him. Hard work and good interpersonal skills got him to where he is today. (Wong Li Lin left him for the philandering Allan Wu; she probably regrets it now.)