- Joined
- Jul 25, 2008
- Messages
- 15,019
- Points
- 113
Home Viral Facebook Prima Deli Staff Allegedly Sells Last Waffle To Chinese Customer, Company Investigating
By Sabrina Seng
27 Jun 2021
Unfortunately, there have been high-profile incidents of racism that mar the social fabric of our nation.
On Saturday (26 Jun), another such incident has gone viral on social media. Izah, a Malay lady, shared her unpleasant experience of buying a waffle from Prima Deli at Bedok mall.
Source
Staff told her there were no more waffles, but when a Chinese man approached with the same order, they told him there was 1 left.
The lady called out the behaviour, saying that it was racist. Prima Deli is now investigating the incident.
Source
Walking up to the stall, she didn’t notice the sign indicating that waffles had been sold out, so she asked the staff if they had any left.
Speaking to MS News, she shared that the 2 staff replied, “No”.
Stepping back to see if she could order another snack, the lady noticed another Malay woman asking for waffles.
The staff gave her the same reply.
Izah, who understood Mandarin, was appalled when she heard the staff say that there was 1 more waffle left. They then prepared the waffle for him.
Feeling upset, Izah confronted the staff.
1 of the ladies reportedly replied that they only had 1 left while the other staff allegedly gave her a stare.
Izah said she felt angry over the unfair treatment. However, as a paying customer, she opined that if there was only 1 waffle left, it should have been sold to her because she was first in line.
As a result, she felt that the staff were being racist towards her as they seemed to favour the Chinese man instead.
Responding to MS News‘ queries, a Prima Deli spokesperson said:
We are aware of the experience that one of our customers faced at a PrimaDéli franchise outlet shared in a Facebook post.
At PrimaDéli, we take a very serious view of the matter as we do not tolerate such disrespectful behaviour. We are investigating this matter with our franchise outlet owner to get to the root of the incident.
We have also reached out to the affected customer so that we can keep her updated on this.
This encounter is potentially problematic if Izah’s claims are true.
Hopefully, Prima Deli can swiftly get to the bottom of the incident and take necessary action if their staff were found to be at fault.
As Singapore progresses onwards as a racially harmonious society, we believe local companies should stand on the side of equality and acceptance.
Prima Deli Staff Allegedly Sells Last Waffle To Chinese Customer, Company Investigating
The staff apparently told a Malay customer the waffles were sold out.By Sabrina Seng
27 Jun 2021
Bedok Prima Deli Staff Allegedly Denies Malay Customer Waffle, Sells It To Chinese Man Instead
Singapore is often touted as a racially diverse country where people of diverse backgrounds live harmoniously alongside one another.Unfortunately, there have been high-profile incidents of racism that mar the social fabric of our nation.
On Saturday (26 Jun), another such incident has gone viral on social media. Izah, a Malay lady, shared her unpleasant experience of buying a waffle from Prima Deli at Bedok mall.
Staff told her there were no more waffles, but when a Chinese man approached with the same order, they told him there was 1 left.
The lady called out the behaviour, saying that it was racist. Prima Deli is now investigating the incident.
Staff says waffles are sold out
According to the post, Izah said she visited Prima Deli in Bedok Mall at around 9pm on Saturday.
Walking up to the stall, she didn’t notice the sign indicating that waffles had been sold out, so she asked the staff if they had any left.
Speaking to MS News, she shared that the 2 staff replied, “No”.
Stepping back to see if she could order another snack, the lady noticed another Malay woman asking for waffles.
The staff gave her the same reply.
Bedok Prima Deli staff sells waffle to a Chinese man
However, within less than a minute, a Chinese man came by and asked the staff in Mandarin if they had any waffles available.Izah, who understood Mandarin, was appalled when she heard the staff say that there was 1 more waffle left. They then prepared the waffle for him.
Feeling upset, Izah confronted the staff.
1 of the ladies reportedly replied that they only had 1 left while the other staff allegedly gave her a stare.
Izah said she felt angry over the unfair treatment. However, as a paying customer, she opined that if there was only 1 waffle left, it should have been sold to her because she was first in line.
As a result, she felt that the staff were being racist towards her as they seemed to favour the Chinese man instead.
Prima Deli investigating
Izah has since lodged a complaint to Prima Deli.Responding to MS News‘ queries, a Prima Deli spokesperson said:
We are aware of the experience that one of our customers faced at a PrimaDéli franchise outlet shared in a Facebook post.
At PrimaDéli, we take a very serious view of the matter as we do not tolerate such disrespectful behaviour. We are investigating this matter with our franchise outlet owner to get to the root of the incident.
We have also reached out to the affected customer so that we can keep her updated on this.
Hope company gets to the bottom of the incident
This encounter is potentially problematic if Izah’s claims are true.
Hopefully, Prima Deli can swiftly get to the bottom of the incident and take necessary action if their staff were found to be at fault.
As Singapore progresses onwards as a racially harmonious society, we believe local companies should stand on the side of equality and acceptance.
