OK... The figures is out in today ST... 4.3 million customers and only 1300 ATMs
This works out to be 3300 customers to one ATM to service this hugh mass. and given on any
one day there will be many outages at many of the machines due cash being depleted, cash deposit
service unavailable due to the maximum limit being reached
and paper print runs out...so the actual numbers of ATM in service is much lower
So now you see the reasons for the long queque at the ATM...
All this and tks to our PM ..LHL... 6 million population policies we are make to bear
and suffer this consequences.
Also..Has MAS checked if the bank service standards is adequate with this auto-teller..??
This works out to be 3300 customers to one ATM to service this hugh mass. and given on any
one day there will be many outages at many of the machines due cash being depleted, cash deposit
service unavailable due to the maximum limit being reached
and paper print runs out...so the actual numbers of ATM in service is much lower
So now you see the reasons for the long queque at the ATM...
All this and tks to our PM ..LHL... 6 million population policies we are make to bear
and suffer this consequences.
Also..Has MAS checked if the bank service standards is adequate with this auto-teller..??