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This is what one ANALyst calculated:
Estimated losses resulting from delay:
- Preliminary estimates of fare refunds were not yet made available by SMRT but we estimate the cost to be approximately S$140,000 due to the loss of almost a-quarter of the day’s takings on the NS line
- SMRT deems the cost of damages to the trains i.e. broken train windows to be minimal as damage was limited to one train
- Goodwill packages are being worked out
- We expect some commuters to submit medical, loss of income claims etc. against the group but estimate the amount to be immaterial
Heavier fine expected
Given the extent of the delays and massive public displeasure at SMRT’s handling of the issue and communication gaffes, we are expecting a record fine to be levied by LTA upon the conclusion of its own investigations. Its heaviest fine till-date was a S$387K fine in 2008 after a 7-hour service disruption on the East-West line. In that incident, an estimated 57,000 passengers were affected.
Previous disruptions and fines:
21 Oct 2011 Service quality breaches S$300
20 Sep 2011 Failure to meet taxi targets S$7,851
17 Aug 2011 Security breach @ Bishan depot S$200,000
30 Dec 2010 Failure to meet min. service levels for taxi operations S$70,000
17 May 2010 Security breach @ Changi depot S$50,000
21 Jan 2008 7-hr disruption on EW line S$387,176
Estimated losses resulting from delay:
- Preliminary estimates of fare refunds were not yet made available by SMRT but we estimate the cost to be approximately S$140,000 due to the loss of almost a-quarter of the day’s takings on the NS line
- SMRT deems the cost of damages to the trains i.e. broken train windows to be minimal as damage was limited to one train
- Goodwill packages are being worked out
- We expect some commuters to submit medical, loss of income claims etc. against the group but estimate the amount to be immaterial
Heavier fine expected
Given the extent of the delays and massive public displeasure at SMRT’s handling of the issue and communication gaffes, we are expecting a record fine to be levied by LTA upon the conclusion of its own investigations. Its heaviest fine till-date was a S$387K fine in 2008 after a 7-hour service disruption on the East-West line. In that incident, an estimated 57,000 passengers were affected.
Previous disruptions and fines:
21 Oct 2011 Service quality breaches S$300
20 Sep 2011 Failure to meet taxi targets S$7,851
17 Aug 2011 Security breach @ Bishan depot S$200,000
30 Dec 2010 Failure to meet min. service levels for taxi operations S$70,000
17 May 2010 Security breach @ Changi depot S$50,000
21 Jan 2008 7-hr disruption on EW line S$387,176
