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Grab says can not GrabShare @ Little Indian Riot Hours

tun_dr_m

Alfrescian
Old Timer
#1


Grab should improve their database and app, to reflect FREQUENTLY DRUNK & CRAZY Passengers. To distinguish from the normal passengers.


https://www.channelnewsasia.com/new...-removed-wee-hours-unruly-passengers-10430972

Singapore
GrabShare service removed during wee hours because of 'unruly passengers': Grab
upload_2018-6-14_15-24-47.gif

FILE PHOTO: A man walks past a Grab office in Singapore March 26, 2018. REUTERS/Edgar Su/File Photo
14 Jun 2018 01:48PM (Updated: 14 Jun 2018 01:56PM)
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SINGAPORE: "Unruly passengers" are the reason why ride-hailing firm Grab decided to disable the GrabShare service between 1am and 5am every day, the company told Channel NewsAsia on Thursday (Jun 14).

The response from Grab comes after Channel NewsAsia reported on Wednesday that the GrabShare feature had been removed from the app during those hours last week, with emails sent out to drivers on Jun 4 showing that the change "has been in effect starting today".

"We have received feedback from our driver-partners and passengers that it can be an unpleasant experience to be matched with unruly passengers on the same GrabShare ride. As most of these reported incidents happen between 1am to 5am, disabling GrabShare during this period helps create a safer and better experience for both drivers and passengers," a Grab spokesperson told Channel NewsAsia.

"Drivers and passengers can continue to choose from multiple Grab services during those hours," it added.

Grab did not elaborate on the number of reports of "unruly passengers" they have received.


A screengrab of the Grab app at 1.28am on Jun 10 shows that the GrabShare option was not available. (Image: Nigel Chin)
The move to remove the GrabShare service during those hours has been met with ire from regular riders, with Ms Nancy Chan lamenting the lack of transparency and Mr Kamal Razaleigh calling it "unacceptable" that Grab did not inform passengers of the change.

Some Grab drivers also said that it had affected their income. One driver, who wanted to remain anonymous, said that the drivers have their "hands tied because there's no other viable options to work at".

Passengers who claimed they were not notified of the change said they had written in to Grab's customer service after realising that they were unable to make a booking on GrabShare, and received a response saying that the service was disabled during those hours "due to safety concern", without further elaboration.

In its response to Channel NewsAsia on Thursday, Grab said that it believes it is "important to take a proactive approach to ensure a safe and positive experience for both our passengers and driver-partners".

The ride-hailing operator said it has recently enhanced the in-app emergency button so that passengers may alert an external security company and their emergency contacts if there is an urgent need for assistance, or set up auto-alerts to notify them when any unusual travelling pattern is detected.

Source: CNA/ng(aj)
 

shiokalingam

Alfrescian
Old Timer
#5
grab target group of riders who go forvcut throat fares which hurt drivers income .

to be asset lights farktards vehicles as old as 10 y.o. are used. petrol consumed more than twice of hydbrid.
 

Scrooball (clone)

Alfrescian
Old Timer
#6
That's a right move. The next step is to tell those act atas Grab Hitch drivers to know that they are no different from cab drivers. Lol... funny ppl. I know one fella who drives Grab Hitch, and he said he's not cab driver. I asked him whether he gets paid? He said yes. I asked him if the passenger can direct him to go from Point A to B? Yes again.

There u go.... gong cheebyes in Singapore.

Other gong cheebye things:
- cyclists hogging roads. ROADS ARE FOR CARS!
- e-scooter riders should be kicked in the balls for being public nuisances.
- no money, pls don't go for expensive weddings.
 

frenchbriefs

Alfrescian (Inf)
#7
That's a right move. The next step is to tell those act atas Grab Hitch drivers to know that they are no different from cab drivers. Lol... funny ppl. I know one fella who drives Grab Hitch, and he said he's not cab driver. I asked him whether he gets paid? He said yes. I asked him if the passenger can direct him to go from Point A to B? Yes again.

There u go.... gong cheebyes in Singapore.

Other gong cheebye things:
- cyclists hogging roads. ROADS ARE FOR CARS!
- e-scooter riders should be kicked in the balls for being public nuisances.
- no money, pls don't go for expensive weddings.
I ride bicycles and escooters is to save the environment,reduce pollution,stop global warming and fight the establishment and corporations.

Cars should be banned completely,not only they are expensive as Fark and a waste of Earth's resources,the amount of energy and pollution they cause just to transport a limited amount of passengers per km is ridiculous.a bicycle consumes on average 150 watts per hour of energy,a escooter 500 watts per hour of electricity,a 100 horsepower car engine uses roughly 76,593. Watts per hour,a typical BMW has 262 horsepower.

Oh let's not forget cars causes retarded traffic jams because they are big,boxy and take up a ton of space and roads can't handle more than 3 of them side by side simultaneously unless u build them really wide.

I would like to see PAP build bike paths around the cities and on highways so I can wave to u retards in ur 100k stuck in traffic cars every morning and evening as I zoom by on my road bike/escooter at 50km/h.
 
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