Girl locked up in library after closing hours

[MarrickG]

A girl was locked inside Choa Chu Kang National Library at Lot 1 Shoppers' Mall after closing hours last Friday (Apr 15). The girl's family had initially tried to look for the girl in the library, but the staff refused to let them in and insisted that there was no one left inside.

STOMPer Eugene, who witnessed the incident, said:

"The girl had been stuck in the library from the closing time at 9pm until about 10.45pm, when an NLB technician finally arrived to open the library doors.

"The Lot 1 staff, the girl's family and some onlookers were on the scene.

"The Lot 1 staff had to call NLB to send someone down. I spoke to the girl's family members and apparently, the girl was inside the library while her family was shopping in the Lot 1 complex, but by the time the library closed, they couldn't find their daughter.

"When the family went back to the library, the remaining library staff were closing up and insisted that they had checked and that the place was empty. They refused to let the family go inside.

"A little while later the Lot 1 management tried to check inside the library as well but the staff again insisted the library was empty. They denied the Lot 1 management entry to search the place.

"However, at about 10pm, the father of the girl walked past the library again and saw her stuck inside. How could this kind of service failure have happened?

"The library staff had certainly neglected their duties when closing up, and had not checked the library thoroughly. Also, they should not have denied the family or the Lot 1 management entry to do another search since they knew the missing girl had last been to the library.

"Furthermore, shouldn't the library branch manager or staff have been on hand to offer an explanation and apology for the incident, instead of just a technician who didn’t know what was going on?

"It was lucky that the father of the young girl went up to the library a third time, otherwise she would have been trapped inside the library overnight!"

 

[Balls2U]

Unlawful confinement?

 

[halsey02]

Unlawful confinement?

Tresspassing...."night at the library"...

 

[drifter]

Tresspassing...."night at the library"...

can sue the library anot ?

 

[Devil Within]

This is the problem with IRON-RICE BOWL kind of employment in the civil-servant department. What customer service is there? No need to answer to the public for their cockup. No need to be responsible. If this is a private restaurant or a cinema or shopping mall, I am sure thing would turn out differently.

And you guys still want central planning kind of government to steal your money and spent your money according to their poor planning?

 

[shOUTloud]

The NLB staff should be "counselled" but the parents should also be f for letting the child stay till almost closing hours. WTF is this?

 

[scoobyhoo]

NLB staffs are right. Wrong is the gal. Why so stupid stay inside the library while aircon and lights all turn off?

must cane her buttocks to ask her to wake up.