SUMMARY
1) General incompetence, arising from complacency.
2) Top guns, gaji buta - choh boh, get big salaries, bonus, do fcuk all.
3) Fish rots from top - underlings exploit superiors' lack of interest. Underlings do not mean low lives - think SLA and you know what I mean.
4) Individuals not named - only departments etc
5) Each guilty party promise to do better when caught - but with no name, no shame, incidents get repeated.
6) Tarman acknowledged incompetence in parliament today - back to same story - high salary does not equal competence or clean bill of health.
Read 20 pages a day - quite fun, actually.