Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post?

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[h=2]An employer’s problems with Singaporean Workers[/h]
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September 17th, 2012 |
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Author: Contributions

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I own and run my own F&B, and since the start of my operations, I have, at all costs, avoided employing foreigners. All my service crew are Singaporeans. I take care of my employees well, and allow them to negotiate for better work conditions, flexible working hours, and even motivate them with better pay.

=> How much?


But I have been encountering problems with these Singaporean workers, and I’m wondering if I’m the only one suffering from this.

1) Some Singaporean workers feel that taking MC is their right, which is rightfully so if they are not medically well. However, some make use of MC to lengthen their days off, or take MC when they have social commitments like going clubbing. They avoid using their annual leave because they want to reserve it for more important occasions that would require extended number of days. I found out about this because I overheard them discussing about using this strategy to get more time off without utilizing their annual leave. This greatly affected my F&B operations and increased my costs since I have to activate more (part-time) workers to cover the days when they take MC.

2) Most of them do not take pride in their work, not taking ownership, and doing substandard low-quality work. As long as they get the job done, they don’t really care, even if it is not done well. This, I find, is a general attitude of some, if not most, of Singaporean workers. Perhaps they feel that my F&B is not their business, and that it is just a job and that they will get paid regardless of whether my F&B is doing well or not.

3) Since it is very difficult to find replacement of service crew in the F&B business and to train new crew, Singaporean workers know that they have the upper-hand,and hence adopt a lackadaisical attitude towards work.

Of course there are some good Singaporean workers. But these are few and far between.

I have been resisting employing foreigners, even though I know these foreigners will do a good job since they value the job that is given to them. They do not want to get fired because getting another job in Singapore is very difficult for them. I have heard of some F&B doing very well because the foreign workers work very hard to keep their job, and this serves these F&B well.

I am really at a loss, because I do want to give Singaporean workers a chance, but the problems created by Singaporean workers are making me rethink about my hiring policies.
.
Frustrated Employer
.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

Another piece of pro FT article by phantom writers
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

the good foreign workers in f and b also few and far between
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

the ghost writer should learn a few trick from Douglas Foo' s SS
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

Please tell us your shop name. We will give it no chance.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

You will likely agree with the article if you have owned a business or managed one.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

F&B = shitty dead-end job of last resort. Unless it is a franchise, your chance of getting into management is zero.

And most Sinkie towkay employers are fucked up e.g. politicking, showing favoritism and masterful at 'taichi' and selective amnesia. Penny-pinching on perks and bonuses. Assuming the worst in people and showing poor leadership. Definitely not a first-tier choice for job seekers.

So all you service industry towkays in F&B, hospitality, retail etc, please keep on hiring your beloved FTs.
Shit hours, shit wages and a shit working environment only deserves workers of comparable level.

There's always two sides to a story.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

The laulan 5-cent bigger than bullock cart frustrated singapore employer should closed down his business operations in singapore and relocate to third world countries like North Korea,Myanmar and Iran.If he is lucky,he may even have his business ransacked and burnt down to ashes and be killed.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

The laulan 5-cent bigger than bullock cart frustrated singapore employer should closed down his business operations in singapore and relocate to third world countries like North Korea,Myanmar and Iran.If he is lucky,he may even have his business ransacked and burnt down to ashes and be killed.

There is no need for that. Just hire FTs will do. We support them
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

You will likely agree with the article if you have owned a business or managed one.

there is a local eatery called garden slug near east coast. almost all the staff there are singaporean (at least those i can see) and the service there has always been excellent, friendly and best of all: no service charge.
hardrock

without foreign workers, F&B owners would have been forced to innovate to deal with the service crisis. cheap foreign workers provide a huge disincentive to biz owners to innovate.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

How do you know they are not Malaysians?
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

The story is probably fake because it is from TRE.

Anyway, my reply will be as such....

Dear Frustrated Employer,

I think youre probably a lousy employer who is unable to motivate your staff to work for you. It is not just paying or training people to do the job, you have to motivate them to work beyond their job scope. I seriously doubt the salary that you offer is good because Sakae Sushi is already offering $3000 for their dishwasher.

1) MC is under the Employment Act and as long as your staff had MC cert from qualified doctors, there is nothing that you can do. Since you know they go clubbing, why didnt you check on them? If you're not satisfied with them you could remove them. Replacement should not be an issue since you claim you pay well.

2) This is about motivating them. Wanting staff to have ownership in what they do mean they must first feel a sense of belonging to the company. What have you done to ensure this? You have to understand that your F&B business is not theirs, that is a fact. To create a sense of belonging, the staff should have a say in how things operate in the company. They must feel that they matter before any sense of belonging can develop.

3)It is not difficult, look at Sakae sushi, they have more than 300 people applying for the dishwashing job. How can you claim it is hard to find replacement?

Try to look at the issue from the other side of the fence. There more few and even far less good employers than workers. Just look at how low our income has become after being suppressed. If it is hard to get replacement, our income would have gone up over the years.

If you think that the problem is created by Singaporeans, then maybe youre not suited to be an employer. Problem is part of managing a business. If there had been no problem, I presume you will assume that you doing a great job and not because Singaporean workers are good? Many times, things happen because it is the fault of both parties, so let's not push the blame.

I own and run my own F&B, and since the start of my operations, I have, at all costs, avoided employing foreigners. All my service crew are Singaporeans. I take care of my employees well, and allow them to negotiate for better work conditions, flexible working hours, and even motivate them with better pay.

=> How much?


But I have been encountering problems with these Singaporean workers, and I’m wondering if I’m the only one suffering from this.

1) Some Singaporean workers feel that taking MC is their right, which is rightfully so if they are not medically well. However, some make use of MC to lengthen their days off, or take MC when they have social commitments like going clubbing. They avoid using their annual leave because they want to reserve it for more important occasions that would require extended number of days. I found out about this because I overheard them discussing about using this strategy to get more time off without utilizing their annual leave. This greatly affected my F&B operations and increased my costs since I have to activate more (part-time) workers to cover the days when they take MC.

2) Most of them do not take pride in their work, not taking ownership, and doing substandard low-quality work. As long as they get the job done, they don’t really care, even if it is not done well. This, I find, is a general attitude of some, if not most, of Singaporean workers. Perhaps they feel that my F&B is not their business, and that it is just a job and that they will get paid regardless of whether my F&B is doing well or not.

3) Since it is very difficult to find replacement of service crew in the F&B business and to train new crew, Singaporean workers know that they have the upper-hand,and hence adopt a lackadaisical attitude towards work.

Of course there are some good Singaporean workers. But these are few and far between.

I have been resisting employing foreigners, even though I know these foreigners will do a good job since they value the job that is given to them. They do not want to get fired because getting another job in Singapore is very difficult for them. I have heard of some F&B doing very well because the foreign workers work very hard to keep their job, and this serves these F&B well.

I am really at a loss, because I do want to give Singaporean workers a chance, but the problems created by Singaporean workers are making me rethink about my hiring policies.
.
Frustrated Employer
.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

there is a local eatery called garden slug near east coast. almost all the staff there are singaporean (at least those i can see) and the service there has always been excellent, friendly and best of all: no service charge.
hardrock

without foreign workers, F&B owners would have been forced to innovate to deal with the service crisis. cheap foreign workers provide a huge disincentive to biz owners to innovate.

honestly, i think its unlikely all of them are locals. should have at least one malaysian chinese.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

To TS fyi you are not alone in this feeling reguarding
1) Taking MC to to extend their off days. In every industry there are those which we call "Chao King". Maybe you can convert to daily rate instead of monthly rate or got work got pay, no work no pay like some F&B companies.

2) As for taking pride in their work I am quite sure most sinkies do take pride in their work but along the way because of 1 thing or another their pride slowly slips away. Let me give you some examples.
a) His co-workers keep telling him/her that the grass is greener on the other side and he is being cheated. Thousands of time I have seen young fresh grads who are willing to go the extra mile in their work but because of some outgoing staff leaving the present company keep telling him/her how bad the present company is that they finally give up and just do the basic.
b) Look at yourself are you trying your best to motivate them. Many a time $ is not the main factor for workers to loose their pride. I agree $ is an important factor but it comes hand in hand with acknowledgement in the form of small tokens like mini treats even if that token is going up to them at the end of the day and saying thank you.
c) Are you being fair to all your staff. Many a time I have seen my leaders showing biases behavior to 1 staff and slowly but surely the other staff just gives up and loose the pride in their work.

3) Wake up! F&B is not the only ind. that is hit with the problem of having a labor shortage look into any ind. and tell me which industry is having too much workers. Stop taking the easy way out of getting FW. I agree they might be cheaper but can they interface with your client base? In SG with a multinational population and you serving in the F&B ind. you might encounter some language and cultural problems.

So before you jump into the bandwagon of going full scale hiring of FW go test water first. Hire 1 team of FW and another team locals and see whats the difference or have a mix and match and see the difference. Have you consider feedback sessions and exit interviews too to see why staff give up on your company?
 
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Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

What many employers do is overpromise but underdeliver.

This is taboo...
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

honestly, i think its unlikely all of them are locals. should have at least one malaysian chinese.

Have you tried Champs on top of KFC at toa payoh?
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

honestly, i think its unlikely all of them are locals. should have at least one malaysian chinese.

could be. i don't go there often enough to be sure.
 
Re: Frustrated Employer: Most SGs Have Poor Work Attitude. Another FAP's Devious Post

Most Singapore Employers have the farking poor attitude.KNNCCB to the Singapore Employers !!!
 
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