- Joined
- Dec 30, 2010
- Messages
- 12,730
- Points
- 113
You would think that most people who lost a mobile phone or laptop would make an effort to find it. A laptop-user, for instance, would be tech-savvy enough to search the SBS Transit’s website and lodge a report. How is it then that SBS never matched the hundreds of recovered items with owners?
Two possibilities:
1. Reports were lodged and received by SBS, but whichever human it was who was tasked to do this job, wasn’t doing the job (and management was totally oblivious); or
2. Reports could not be lodged at all. As far as SBS was concerned – totally unaware, of course, that neither its phone lines nor its Lost & Found webpage worked – nobody in Singapore cared to report lost phones or computers. And management remained in happy-happy la-la land.
What does this example tell us about Singapore’s aspiration to be a World-Class City?
- http://yawningbread.wordpress.com/2011/10/21/lost-sbs-transits-lost-and-found-service/#more-6083
Two possibilities:
1. Reports were lodged and received by SBS, but whichever human it was who was tasked to do this job, wasn’t doing the job (and management was totally oblivious); or
2. Reports could not be lodged at all. As far as SBS was concerned – totally unaware, of course, that neither its phone lines nor its Lost & Found webpage worked – nobody in Singapore cared to report lost phones or computers. And management remained in happy-happy la-la land.
What does this example tell us about Singapore’s aspiration to be a World-Class City?
- http://yawningbread.wordpress.com/2011/10/21/lost-sbs-transits-lost-and-found-service/#more-6083