Serious Dumbfuck Cheapskates Getting Stranded By Scoot Again Despite Poor Record

[JohnTan]

In an event that reminds us of two years ago, Singapore budget carrier Scoot once again appears to be majorly mishandling an epic flight delay.

Passengers on Scoot flight TR1 from Sydney to Singapore, initially scheduled to depart on Saturday (Sept. 30) afternoon, underwent a harrowing experience that has so far stretched on more than 24 hours.

Flight TR1 was scheduled to leave Sydney on Sept. 30, 12:30pm (Sydney time) and arrive in Singapore at 7:05pm (Singapore time). However, in what seems to be a most harrowing encounter, passengers experienced multiple delays, misplaced accommodation, and to top it all off, little or no communication from Scoot.

According to multiple posts by affected passengers on Facebook (scroll down to see the public posts), we pieced together a timeline of what happened:


Saturday, Sep. 30, 2017

• 12.30pm: Flight TR1 scheduled to leave Sydney.
• 1.30pm: Passengers were informed that flight was delayed due to maintenance.
• 4.30pm: After waiting on a plane for 4 hours, passengers were told that the flight was cancelled; told to check in at airport for accommodation.
• Depending on different accounts, passengers waited in line for between 2 and 5 hours to get to the airport counter.
• 10.00pm: Some passengers were ferried to Novotel for the night. Some passengers allegedly stayed overnight at the airport.

Sunday, Oct. 1, 2017

• 5.00am: Passengers who managed to get accommodation were picked up at Novotel to board Scoot flight scheduled to depart at 8am.
• 8.00am: Passengers were told that the flight was delayed (again) for 1.5 hours.
• 11.00am: Plane taxied out but returned again due to “technical problems”.
• 1.30pm: Plane finally left Sydney airport.

Lack of communication
Multiple delays aside, perhaps what was more shocking was the communication problems (or lack of it).

Passengers complained about the lack of pre-emptive communication from the flight carrier to assure them about the situation, leaving them anxious and stranded in limbo.

https://mothership.sg/2017/10/25-ho...eanwhile-ceo-says-bad-old-days-are-over-epic/

 

[tanwahtiu]

Angmoh change goverment every 4 years.

This is airlines democracy and human rights can delay your flight.

 

[mojito]

Is majorly a hip new age word like bigly?

 

[Leongsam]

Is majorly a hip new age word like bigly?

"Bigly" is hardly new age. It's been around for a long time.... since 1400 to be exact.

 

[scroobal]

These things do happen all the time with the big boys especillay when it's is a flight from a foreign country and they cannot get access to a spare aircraft.

Budget airlines operate slightly differently and that is reflected in the ticket price.

I am not sure what the comms issue are but surely they must have been told something.

Also find it intriguing when passengers state that they have to return to work, family waiting at the airport, got connecting flight, pets need to be fed etc.

 

[halsey02]

You remove the "C" from SCOOT you get "soot", these people got soot on their faces. Had travelled once on SCOOT from Singapore to Taipei, you can't expect much from a budget airline?. The seats were cramp & you get a "motley crue" of fellows travellers, drinks & food have to be purchased. From my experience travelling on Budget Airlines, from the day Air Asia came into being, short distance of 2 hrs they are ok, to Taipei & back, it was cramped & sure was an experience one never forget. From that trip to Taipei, I will pay for regular airlines to anywhere outside the radius of Bangkok, Thailand.

 

[Hangover]

 

[glockman]

I cannot understand why people would choose to fly. It is so dangerous, full of inconvenience (like this Scoot fiasco), and you essentially put your life in the hands of another human being who has supposedly attended flight school. And pray that he is of sound mind, the weather is good, the cockpit instruments are working, the airframe structure is sound, etc. Too many uncontrollable variables.

Take the fucking boat la! :p