Does SMRT value its property over the well-being of commuters?

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In fact, the situation got so desperate that one brave soul took the initiative to use a fire extinguisher to smash one of the train windows. Mainstream media reports that this good Samaritan is a 31 year old insurance agent, who declined to be named. According to Shin Min Daily, this man’s wife was ill and experiencing breathing difficulties, so he had no choice but to break the windows to let in the air.

After the windows were broken, breathing became slightly easier for the commuters. It is very clear that this man’s actions were fully justified under the circumstances. He did it to save the lives of his wife as well as other commuters, who were suffocating inside the sealed cabin.

So what did SMRT have to say about the incident? Rather than apologizing for the endangerment to the health and safety of passengers, and promising to look into the emergency systems, SMRT instead berated the man for damaging the train, although it said it would not prosecute him for vandalism.

- http://theonlinecitizen.com/2011/12/does-smrt-value-its-property-over-well-being-commuters/
 
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