- Joined
- Feb 13, 2017
- Messages
- 3,708
- Points
- 113

After a night of no response by your Claims and Legal team and with time running out, I have no choice but to submit my appeal to the charges levied to me on this page. (Case 581102)
On 10th Jan at about 6plus, I was driving under heavy downpour along North Bridge Road in search for the parking lot nearby. Visibility was poor (unable to see objects on the road exceeding 10m) and I was driving carefully to avoid accidents. Suddenly I heard a loud bang on the left side of the car’s rear, followed by a warning sound and an indication on the dashboard for tyre puncture. Without hesitation, I stopped the car to assess the situation. The tyre had indeed been punctured, but was still drivable. To avoid causing obstruction to other road users, I decided to make the last 70m drive (extremely slowly) to the parking lot at Purvis Street where I called Customer Service promptly. I then followed their actions (such as taking a photo of an incident and lodging a report the next day).
More at https://tinyurI.com/u8wvjp8f