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Couple sues Freesia Woods condominium management over termite damage, wins in what appears to be first such case

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Couple sues condominium management over termite damage, wins in what appears to be first such case

The judge took issue with the expert called by the condominium management of Freesia Woods, as he was the owner of the pest control company that had conducted inspections for the condo for years but overlooked the termite infestation.

Couple sues condominium management over termite damage, wins in what appears to be first such case

Damage found in the home of a couple who sued their condominium management over a termite infestation. (Photos: Glenford Tan)



Lydia Lam

16 Jul 2026 12:18PM(Updated: 16 Jul 2026 01:33PM)

SINGAPORE: A couple living in a condominium in Clementi sued the management to recover the cost of repairing termite damage to their unit.

The Management Corporation Strata Title of Freesia Woods condominium contended that the damage was a result of the couple's "unauthorised and illegal" installation of a kitchen, which it said created a damp environment.

The court found instead that subterranean termites had been nesting in the ground soil and that the condominium management had failed to keep it free from such termites.

The claimants were awarded S$10,978 (US$8,520), along with costs and disbursements of about S$42,750.

This case appears to be the first reported one on the duty of management corporations to maintain common property in relation to termite prevention, according to a judgment published on Wednesday (Jul 15).

THE CASE​

Mr Glenford Tan Ming Loon and Ms Vivien Loo Hwee-Wen own a unit at the top of low-rise condominium development Freesia Woods at 61 Sunset Way.

In December 2023, the couple discovered a termite infestation that damaged parts of their unit. The wooden cabinet was eaten by the termites, and the attached basin sink, marble top and backing had to be reinstalled with the cabinet.

They launched a claim against the condominium's management, claiming that the latter had breached its duties by failing to ensure that the soil in the common property was free from subterranean termites.

They also argued that the condo failed to undertake all anti-termite treatment to the soil and allowed such termites to nest in or traverse through the soil and make their way to their unit.

The condominium's management, defended by Eden Law, did not deny the infestation but said it was not caused by subterranean termites, which nest underground.

They argued that the couple had installed a kitchen in their unit illegally, creating a damp environment that caused their unit to be more susceptible to termite infestation.

The management also argued that some of the rectification works by the couple was unrelated to the termite damage.
freesia_termites_1_480.png


Damage found in the home of a couple who sued their condominium management over a termite infestation. (Photo: Glenford Tan)

JUDGE'S FINDINGS​

District Judge Chiah Kok Khun agreed with the claimants that the damage had been caused by subterranean termites.

He accepted the testimony of an expert they called but took issue with the evidence of the expert called by the condo, as he was the owner of the pest control company hired to do inspections for the condo. He also failed to tender any expert report and lacked the required specialist knowledge.

The claimants' entomologist, Ms Teh Jo Lynn, gave a report stating that she had inspected the development and found extensive subterranean termite activity across the common property, originating from the ground in the estate.

The condominium had appointed pest control company Lucky Pest Control Co for pest inspections and treatment from July 2023, with service reports recording what they did.

The condo's position was that there were no subterranean termites in the ground soil because visual inspections by Lucky Pest in November 2023 did not uncover any termite infestation.

The owner of Lucky Pest said it was highly improbable for subterranean termites from the ground soil to reach the top floor without affecting any of the lower floors.

However, Ms Teh testified that it was possible for termites to emerge in random units along a vertical stack while bypassing lower ones, evidence Lucky Pest did not refute.

PREVENTIVE MAINTENANCE DUTY​

Judge Chiah found that the condo management knew of a history of subterranean termite infestation in its development.

It thus would know that the infestation could recur and had a duty to guard against it and keep the ground soil free from such termites.

While there is no reported case authority in Singapore on the duty of management corporations to maintain common property with specific reference to termite prevention, the judge said parliament had regard to Australian legislation in enacting the Building (Strata Management) Act (BSMA).

Under state legislation in Queensland, Australia, there is a duty similar to that under the BSMA imposed on body corporates - the Australian equivalent of management corporations - to maintain common property.

The claimants' lawyers from Lee & Lee referred to an Australian case where it was held that termite prevention and treatment was an issue of maintenance and includes work to minimise future maintenance needs.

Another Australian case similarly held that the duty to maintain common property includes preventive maintenance.

The couple's expert, Ms Teh, had testified that a management corporation requires continuous and effective subterranean termite management and a monitoring programme consisting of three elements.

These are: in-ground subterranean termite treatment, routine inspection and spot treatment for incidental infestation using tools targeted for colony elimination.

Ms Teh said all three elements are necessary and performing two out of three would be ineffective, and that this three-pronged approach is the general standard of termite management in Singapore. This evidence was not challenged by the condo management.

The judge noted that Lucky Pest acted only when termites were found, took no preventive measures and limited its role to "search and destroy".

He also said that while Lucky Pest carried out regular inspections for years, it failed to pick up widespread signs of termite infestation that Ms Teh found on a single inspection.

Thus, he found that the condominium management had failed to take reasonable steps to keep the ground soil of the common property free from subterranean termites.

NO EVIDENCE OF ILLEGAL WORKS​

As for the suggestion of unauthorised works in the unit, the judge found that there was no reference as to how the works were illegal.

Judge Chiah said the installation of a sitting area and a sink with cabinetry within the claimants' private roof terrace was within their private property and it was within their right to install them as an internal renovation.

In fact, the condo management's witness acknowledged that this installation was not in breach of Urban Redevelopment Authority requirements, and said she was not even sure if the kitchen was illegal.

The judge said the condo management's conduct in proceedings was "highly unsatisfactory" but did not cross the threshold to attract an order for indemnity costs.

However, because of the way it conducted its defence, especially the way its purported expert evidence was put forth, the judge exercised his discretion to award higher costs.

https://www.channelnewsasia.com/pro...bookmark=8bc37152-0a3a-4baf-95ed-7dc01d69515c
 
A lot of roaches in mixed-development condos because of the eateries. Can residents sue?
 
Only the unit affected by termites.termites can come in boxes or wood they used during renovation.
 
It is good to see SP getting justice. Many property management companies are not very professional and some are brought in by connection
especially through the Chairman. The chairman will then work with these non professional agents and hit at SP paying the fee yet not receiving the
benefits. Glad SP got their case through due to poor management.
 
It is good to see SP getting justice. Many property management companies are not very professional and some are brought in by connection
especially through the Chairman. The chairman will then work with these non professional agents and hit at SP paying the fee yet not receiving the
benefits. Glad SP got their case through due to poor management.
Freesia Woods if I am not wrong is a freehold development along Sunset Way. That place is perpetually very humid and lots of ground water seeping upwards to the ground. My friend stays at the HDB maisonette there. He says the wall of his HDB is always moist especially after a few days of wet weather.
 
Freesia Woods if I am not wrong is a freehold development along Sunset Way. That place is perpetually very humid and lots of ground water seeping upwards to the ground. My friend stays at the HDB maisonette there. He says the wall of his HDB is always moist especially after a few days of wet weather.
Then the Property Management kooning? No waterproofing or stop the seepage on the cracked wall?
 
Then the Property Management kooning? No waterproofing or stop the seepage on the cracked wall?
My friend says HDB is aware of the issue as they have fed back many times ... But there isn't much HDB can do. The whole Sunset Way area is a nice place to live as it is quiet and peaceful. However, beware if you are buying a HDB or a condo unit there.
 
My friend says HDB is aware of the issue as they have fed back many times ... But there isn't much HDB can do. The whole Sunset Way area is a nice place to live as it is quiet and peaceful. However, beware if you are buying a HDB or a condo unit there.
HDB boh chup rah....way to get them to do enbloc. There are companies doing waterproofing of waterseepage on walls.
 
HDB boh chup rah....way to get them to do enbloc. There are companies doing waterproofing of waterseepage on walls.
AI Overview

Because water tables fluctuate continuously based on localized rainfall, soil composition, and seasonal weather, there is no single, fixed depth. Sunset Way features undulating terrain characterized by old Jurong Line railway remnants, natural freshwater streams, and secondary forests. The groundwater level sits closer to the surface near Sungei Ulu Pandan (the canal).

Consider these critical localized hydrology factors for the Sunset Way area:
    • Topography and Slope: Sunset Way's terrain is sloping, moving downwards toward the Ulu Pandan Canal. This sloping gradient causes subsurface water to drain toward the waterway, meaning the water table is noticeably shallower near the canal banks and deeper on elevated residential pockets.
    • Environmental Studies: With the Housing and Development Board (HDB) set to develop up to 15 hectares of the nearby Maju Forest for public housing, environmental impact studies were initiated to study local hydrology. You can review the EIA Report on Sunset Way provided by the HDB for a comprehensive breakdown of the area's ecological and water quality parameters.
    • Soil and Landslides: The area's hydrology is heavily tied to its soil stability. Heavy rainfall and underground water movements can saturate the highly weathered soil, which previously led to slope failures, such as the major Ulu Pandan landslide.
    • Surface Water and Flooding: The Public Utilities Board (PUB) classifies the junction of Sunset Drive and Sunset Way as an area highly susceptible to flash floods during periods of intense, sustained rainfall.
For site-specific development or foundation work, you will need a certified geotechnical consultant to drill boreholes to measure the exact pore water pressure and localized groundwater level for your specific plot.
 
AI Overview

Because water tables fluctuate continuously based on localized rainfall, soil composition, and seasonal weather, there is no single, fixed depth. Sunset Way features undulating terrain characterized by old Jurong Line railway remnants, natural freshwater streams, and secondary forests. The groundwater level sits closer to the surface near Sungei Ulu Pandan (the canal).

Consider these critical localized hydrology factors for the Sunset Way area:
    • Topography and Slope: Sunset Way's terrain is sloping, moving downwards toward the Ulu Pandan Canal. This sloping gradient causes subsurface water to drain toward the waterway, meaning the water table is noticeably shallower near the canal banks and deeper on elevated residential pockets.
    • Environmental Studies: With the Housing and Development Board (HDB) set to develop up to 15 hectares of the nearby Maju Forest for public housing, environmental impact studies were initiated to study local hydrology. You can review the EIA Report on Sunset Way provided by the HDB for a comprehensive breakdown of the area's ecological and water quality parameters.
    • Soil and Landslides: The area's hydrology is heavily tied to its soil stability. Heavy rainfall and underground water movements can saturate the highly weathered soil, which previously led to slope failures, such as the major Ulu Pandan landslide.
    • Surface Water and Flooding: The Public Utilities Board (PUB) classifies the junction of Sunset Drive and Sunset Way as an area highly susceptible to flash floods during periods of intense, sustained rainfall.
For site-specific development or foundation work, you will need a certified geotechnical consultant to drill boreholes to measure the exact pore water pressure and localized groundwater level for your specific plot.
SG rains alot. We do not see other areas having this issue especially those flood prone areas. When building, the soil investigation not done well and authority siam to rectify.
 
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