Confusion and chaos on first day of Downtown Line 2

JohnTan

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Thousands of passengers found themselves wrongly queuing over an hour for a fare refund today (Dec 27) because the Land Transport Authority (LTA) earlier declared that the rides for Downtown Line 2 (DTL2) will be free.

It appears that only rides between Downtown Line 2 stations will be free. For example, if a passenger board the train at Orchard Road (NSL) and got off at Beauty World station (DTL2), he will still be charged the full fare. Boarding a non-DTL2 station and alighting at a DTL2 station will also charge a full fare.

The confusion led to the LTA having to broadcast their clarifications over the public address system.

Also adding to the confusion is a system bug, where passengers who have boarded other public transport e.g. a bus, will have to wait for 15 mins before boarding a DTL2 station to enjoy the free ride. Similarly, passengers who took the DTL2 free rides have to wait 15 mins before taking a non-DTL2 transport so the system will not deduct a full fare erroneously.

What had passengers fuming is that the station staffs actually recommend passengers to have a second EZ-link card to “safely” enjoy the free ride. The free ride for the 18 DTL2 stations lasts only 6 days until Jan 2.

http://statestimesreview.com/2015/12/27/confusion-and-chaos-on-first-day-of-downtown-line-2/
 
penny wise pound foolish. sinkies would rather wait in line and waste time for small money than go about their own ways and do other chores that are more useful and productive. the sinkie gene pool is degenerative. :rolleyes:
 
penny wise pound foolish. sinkies would rather wait in line and waste time for small money than go about their own ways and do other chores that are more useful and productive. the sinkie gene pool is degenerative. :rolleyes:

A norm for PAP supporters
 
penny wise pound foolish. sinkies would rather wait in line and waste time for small money than go about their own ways and do other chores that are more useful and productive. the sinkie gene pool is degenerative. :rolleyes:

The same fools voted for Opposition parties
 
my momma used to say "stupid is as stupid does" but in this case its "sinkies is as sinkies does" i suppose.
 
The Cow already covered his ass by telling peasants not to be greedy and rush there.....
So it seems his prophecy came true
 
Even with years of planning, it can still screw up. What more commuters can expect for sudden, unannounced failure?

Is the train service first time in SG that people has to rude it for free? Any new or special these trains offered? The MRT been running for decades. Why must rush to take the train though it's Travelling in a new section of the route?

Amazing 70% (at worst case 7 out of 10 belong to this group yesterday.
 
Even with years of planning, it can still screw up. What more commuters can expect for sudden, unannounced failure?

Is the train service first time in SG that people has to rude it for free? Any new or special these trains offered? The MRT been running for decades. Why must rush to take the train though it's Travelling in a new section of the route?

Amazing 70% (at worst case 7 out of 10 belong to this group yesterday.


There are plenty of Sinkies who do not have a hobby or social life. The biggest thing in their daily life is deciding which queue to join e.g. lines in the food court, lines at a Spore pools to buy 4D, MRT ,..

So when they see something advertised as FREE, of course they can't resist. Something like the lemming instinct:)
 
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