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Operating within China's largest and most comprehensive gold and jewelry cluster, the platform not only handles precious metal recycling and sales but also offers non-physical gold wagering, with leverage of up to 40 times.
As users protested and clashed with police, the Shenzhen government announced it had set up a group to step in and ensure the company fulfills its obligations.
Many investors said that they are unable to withdraw money from the platform since January 20, while some claimed that the platform has limited daily withdrawals to 500 yuan and 1 gram of gold since January 26, according to the report.
As of January 27, the number of victims exceeded 150,000, mostly housewives and from the working class. Through waiving gold processing fees and offering attractive buyback prices, a large number of consumers have topped up their accounts or sent physical gold and silver to the platform.
Owner Zhang Zhiteng previously released a video to reassure investors, pledging to provide a satisfactory explanation.
The company also stated it has voluntarily invited government oversight of all assets, emphasizing that they remain untouched.
The specific disposal plan is under negotiation, which is expected to take 7 to 15 days to resolve, it added.
