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...as reported in ST today:
"Our managers down the line could have been more sensitive and responsive to your needs. This shortcoming will be addressed as a priority.
We will take steps to improve our communication, including forming a dedicated team who comprise Singaporeans proficient in Mandarin as well as Chinese nationals who are management trainees."
Meanwhile another piece of talkcock shit from Zainal Sapari, MP in the GPC for Manpower said that SMRT was doing the right thing against any pay increase, as it would actually send the wrong message.
"Our managers down the line could have been more sensitive and responsive to your needs. This shortcoming will be addressed as a priority.
We will take steps to improve our communication, including forming a dedicated team who comprise Singaporeans proficient in Mandarin as well as Chinese nationals who are management trainees."
Meanwhile another piece of talkcock shit from Zainal Sapari, MP in the GPC for Manpower said that SMRT was doing the right thing against any pay increase, as it would actually send the wrong message.