Boleh Again: Widespread frustration on Johor QR code trial

[Chase]

The launch of Malaysia's MyNIISe QR code immigration trial at the Johor-Singapore border experienced a rocky start, with numerous travellers reporting significant technical glitches that led to widespread frustration on its first day.​

https://www.motorist.sg/article/509...-glitches-on-first-day-of-johor-qr-code-trial
https://www.straitstimes.com/asia/s...l-some-sporeans-unable-to-register-in-new-app

Users, a large number of whom were Singaporeans preparing for their drive trip into Malaysia, encountered a variety of problems with the MyNIISe mobile application. The most common complaint was a failure during the registration process, particularly when trying to scan passports.

Many reported the app would get stuck on a continuous loading screen. Others described the app as generally slow and unresponsive. An additional challenge was the observation that the app appeared to function properly only when connected to a Malaysian mobile network, making pre-registration from Singapore difficult.

The confusion extended to the immigration checkpoints. Some travellers who persevered and successfully managed to register and generate a QR code were met with further disappointment upon arrival.

They were reportedly informed by immigration officers that the system was not yet fully operational at the counters, compelling the travellers in question to revert to the standard practice of using their physical passports for clearance.

 

[Chase]

 

[Chase]

"Not yet in operation" - Johor immigration

 

[laksaboy]

Anytime you need an app to do something, it is cumbersome and unnecessary. But it's great for politicians and cronies to showcase their 'digital' prowess and score points.

 

[batman1]

Malaysia Boleh !!!

 

[Chase]

Anytime you need an app to do something, it is cumbersome and unnecessary. But it's great for politicians and cronies to showcase their 'digital' prowess and score points.

QR rollout hits speed bump​

https://www.thestar.com.my/news/nation/2025/09/26/qr-rollout-hits-speed-bump

JOHOR BARU: Within days of the implementation of the new QR code system designed for faster clearance of passenger cars, technical issues have emerged, preventing drivers from using it at both land borders with Singapore.

This has led to at least 40,000 registered users experiencing lag or delays when attempting to use their QR codes. Many users of the new app, known as the National Integrated Immigration System (MyNIISe), have taken to social media to vent their frustration.

It added that valid travel documents or passports are still required for immigration clearance as stipulated under the Immigration Act 1959/63. The app is available on the Apple App Store, Google Play Store and Huawei App Gallery,” the ministry said in a statement.

 

[syed putra]

So now must carry passport plus phones to pass immigration.

 

[congo9]

It's unnecessary form Malaysian government to do such stuff.