- Joined
- Dec 30, 2010
- Messages
- 12,730
- Points
- 113
This Des Kuek must be jinxed, where his new employers are concerned. On the day he echoed His Masters' Voice about ZERO TOLERANCE, Celestial Heavens taught him a lesson on the need to deliver before talking big and blaming predecessors for current problems.
His deafening silence from the delay yesterday on the Eastbound EW Line confirms that like his Masters, he thinks that good management is about communicating rather than getting things done, and done right. Throw in the usual "We wish to apologise for any inconvenience caused" line and they think all is fine. Then with the next breakdown, the "Zero Tolerance" spiel starts again.
His self-rated "B" for SMRT is correct - BOO
SINGAPORE: Eastbound train service on the East—West Line was delayed due to a faulty train at Raffles Place station on Friday evening.
Rail operator SMRT said passengers were asked to alight, and the train was taken out of service.
To maintain service on the unaffected stretches of the East—West Line, some trains were turned around at Queenstown and Outram Park stations (eastbound), and Bugis (westbound).
SMRT said announcements were made in the affected stations and trains to inform passengers of the delay.
Callers to the MediaCorp hotline said the delay started at about 7pm.
Some of the areas mentioned include Raffles Place, Paya Lebar and City Hall.
One caller said it took her more than 50 minutes to get from Buona Vista to City Hall, when it usually takes about 15 minutes for that distance.
SMRT has apologised for the inconvenience caused. (The mother of all insincere throwaway lines).
— CNA/xq
His deafening silence from the delay yesterday on the Eastbound EW Line confirms that like his Masters, he thinks that good management is about communicating rather than getting things done, and done right. Throw in the usual "We wish to apologise for any inconvenience caused" line and they think all is fine. Then with the next breakdown, the "Zero Tolerance" spiel starts again.
His self-rated "B" for SMRT is correct - BOO
SINGAPORE: Eastbound train service on the East—West Line was delayed due to a faulty train at Raffles Place station on Friday evening.
Rail operator SMRT said passengers were asked to alight, and the train was taken out of service.
To maintain service on the unaffected stretches of the East—West Line, some trains were turned around at Queenstown and Outram Park stations (eastbound), and Bugis (westbound).
SMRT said announcements were made in the affected stations and trains to inform passengers of the delay.
Callers to the MediaCorp hotline said the delay started at about 7pm.
Some of the areas mentioned include Raffles Place, Paya Lebar and City Hall.
One caller said it took her more than 50 minutes to get from Buona Vista to City Hall, when it usually takes about 15 minutes for that distance.
SMRT has apologised for the inconvenience caused. (The mother of all insincere throwaway lines).
— CNA/xq
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