They did not let the guy in because his passport was "damaged"
She looks more like a former foreign domestic worker or bargirl from Orchard Towers.
According to ICA
A damaged passport is one which is not in a condition to be accepted as proof of identity or may have been tampered with.
What’s Considered a Damaged Passport?
What constitutes your beloved travel document damaged enough for you to need a replacement is relatively subjective and can vary from destination to destination. Our advice is to go ahead and apply for a replacement passport as soon as there are any visible damages to the book, whether they’re on the covers, inside or both. If you’re still confused, here are some examples of types of damage that will definitely require you to get a new passport:
- Tears on the covers and/or pages
- Frayed or loose binding
- Faded pages
- Water damage
- Radio Frequency Identification (RFID) chip damage
- The biodata page is cracked or detached
What Happens If I Try to Travel with a Damaged Passport?
Damaged passports are considered invalid, which makes it a tad bit hard for you to leave the country or get into another one too. For the easy-going, you might think “well, my
flight booking is done, so I’ll be just fine” and not be too worried about traveling with a damaged passport, but…you might want to rethink those notions. While one country could allow you to enter with your damaged passport, another could deny you entry. Traveling with a damaged passport opens you up to being detained in a foreign country or even sent back home. You also might not even take off. As you try to board your flight out of town, you could be denied boarding in the first place. Both scenarios translate into costly measures to either reschedule your trip or expedite a new passport.