Somehow, I think she earned more than him. What do you think?
https://sg.linkedin.com/in/christina-khoo
Christina Khoo
Human Resource| Executive Search| Leadership Development| Learning & Development| Coaching |Client Relationship |Talent
Singapore
Linkage, Inc.
About
Christina has over seventeen years of human resources, client relationship management, operations, coaching and business management experience across multiple industries, ranging from start-ups to Multinational Corporations (MNC). Her expertise spans across various HR functions including spearheading talent management initiatives such as regional talent acquisition, leadership development, talent strategy, HR policy design, employee contract management, contractor management solutions, coaching and performance management. She is also experienced in the full spectrum of new company set ups and establishment of local offices regionally.
Christina believes in nurturing relationships to achieve long-term solutions and success and has a proven ability to foster strong relationships with everyone she worked with.
Christina is effectively bilingual in English and Mandarin and is certified in a variety of psychometric instruments and diagnostic assessments including various 360 degree Feedback Assessment, Behavioural Event Interview (BEI), Hogan Personality Inventory (HPI), Hogan Development Survey (HDS), Hogan Motives Values Preferences Inventory (MVPI) and Myers-Briggs Type Indicator (MBTI).
She is also well versed in regional employment acts and employers' obligations and is CEI certified.
Experience
Linkage, Inc.
Director (Client & Program) I Coach I Consultant
Linkage, Inc.
Jun 2018 – Present 1 year 8 months
Linkage is a global network of great ideas and brightest minds in leadership development (LD) and organizational development (OD). Linkage is focused on linking high performance leaders and organizations to the futures they want to create. Since establishing Linkage Asia in 2004, more than 2,000 CEOs and senior executives from Fortune 500 and Global 1000 companies, government organizations and non-profits across 10 Asian countries have chosen us as their trusted partner. Linkage Asia specializes in delivering customized leadership development programs for local and international clients across Asia, tailoring our leadership consulting expertise and programs to meet the unique leadership challenges faced by each client and their culture, industry, competitive landscape, etc. At Linkage however, we’re more than a leadership development company, or an OD consulting firm. We focus on making people and companies great, and leverage leadership, people, and processes to do so. In addition to customized leadership development programs, Linkage Asia also specializes in designing and delivering talent management and assessment initiatives, customized organizational development solutions, top team effectiveness programs, 360-degree feedback assessments, and executive coaching for our Asia clients.
Linkage is a global network of great ideas and brightest minds in leadership development (LD) and organizational development (OD). Linkage is focused on linking high performance leaders and organizations to the futures they want to create. Since establishing Linkage Asia in 2004, more than 2,000 CEOs and senior executives from Fortune 500 and Global 1000 companies, government organizations and non-profits across 10 Asian countries have chosen us as their trusted partner. Linkage Asia specializes in delivering customized leadership development programs for local and international clients across Asia, tailoring our leadership consulting expertise and programs to meet the unique leadership challenges faced by each client and their culture, industry, competitive landscape, etc. At Linkage however, we’re more than a leadership development company, or an OD consulting firm. We focus on making people and companies great, and leverage leadership, people, and processes to do so. In addition to customized leadership development programs, Linkage Asia also specializes in designing and delivering talent management and assessment initiatives, customized organizational development solutions, top team effectiveness programs, 360-degree feedback assessments, and executive coaching for our Asia clients.
Entity Solutions
2 years 1 month
Customer Solutions Director - Contractor Management Solutions
Feb 2017 – May 2018 1 year 4 months
In this role I am responsible for the development of high quality offerings to drive the acquisition and growth of customers. Upon acquisition of a new customer, my role extends to facilitating the implementation process to ensure the transition of a new customer/contractor is done in an effective and efficient manner.
Key to the role is ensuring the highest level of strategic engagement in the relationship. I achieve this by working in partnership with each customer to understand the finer nuances of their business and operating environment, so that I can intuitively make their workforce complexities simpler and develop strong, mutually beneficial and long-term business relationships.
I bring fresh insights to the relationship drawing on an in-depth understanding of all relevant legislation and market trends, whilst also ensuring that this expertise is permeated throughout the entire workflow so that we maintain the high level of service standards inherent within Entity Solutions’ brand.
Guided by the ‘Customer is King’ philosophy I ensure that their needs are always handled expertly and professionally, enhancing Entity Solutions ability to deliver absolute peace of mind.
In this role I am responsible for the development of high quality offerings to drive the acquisition and growth of customers. Upon acquisition of a new customer, my role extends to facilitating the implementation process to ensure the transition of a new customer/contractor is done in an effective and efficient manner.
Key to the role is ensuring the highest level of strategic engagement in the relationship. I achieve this by working in partnership with each customer to understand the finer nuances of their business and operating environment, so that I can intuitively make their workforce complexities simpler and develop strong, mutually beneficial and long-term business relationships.
I bring fresh insights to the relationship drawing on an in-depth understanding of all relevant legislation and market trends, whilst also ensuring that this expertise is permeated throughout the entire workflow so that we maintain the high level of service standards inherent within Entity Solutions’ brand.
Guided by the ‘Customer is King’ philosophy I ensure that their needs are always handled expertly and professionally, enhancing Entity Solutions ability to deliver absolute peace of mind.
Customer Relationship Manager (Accenture)
May 2016 – Feb 2017 10 months
In this role I am responsible for the clinical 360 degree lifecycle management and support of Entity Solutions’ corporate customers and their contingent workers/contractor.
Entity Solutions specialises in the design and implementation of customised contingent workforce solutions for organisations, from pre engagement through to the off boarding process, that is driven by state of the art technology solutions that enable true partnerships and a commitment to service excellence
The company provides holistic engagement, management and value add services for white collar contractors and the organisations engaging them.
As the primary day to day point of contact I am the intermediary for the management of each customer to ensure that their needs are being addressed efficiently and consistently throughout the workflow of service delivery.
I demonstrate that I am a trusted business advisor and relationship architect by working in partnership with each customer to understand the finer nuances of their business and operating environment so that I can intuitively make their workforce complexities simpler and develop strong, mutually beneficial and long-term business relationships.
Guided by the ‘Customer is King’ philosophy I ensure that their needs are always handled expertly and professionally, enhancing Entity Solutions ability to deliver absolute peace of mind.
Operations & Recruitment Lead
Energy Resourcing Group, subsidiary of Worley Parsons
Jun 2013 – May 2016 3 years
Lead and manage the recruitment team.
Client interface and account management.
Recruitment and executive search for Clients.
Undertake business development activities within Singapore to identify prospective external Customers and their upcoming projects.
Manage adhoc Client mobility service requirements and consultants call-out agreements whenever needed.
Prepare Customer commercial proposals; undertake Customer presentations and attend Customer visits as required.
Ensure quality of service delivery and to manage the ongoing flow of revenue generating opportunities into the region’s business.
Provide monthly/quarterly/annual/adhoc reporting of business development activities; people and resources considerations; and potential opportunities relevant to the overall strategy for the region.
Create and manage Customer lists, identifying key contacts; revenue opportunities and activity status reporting.
Keep network of Customer contacts current and ensure constant additions to contacts with key decision makers for new Customers within the region.
Ensure safety standards and equipment are up to date within the Singapore business.
HSE and R3 Representative for ERS.
Responsible for all aspects of Human Resource functions for local office and oversee HR functions for regional offices, from pre employment recruitment activities, employee compensation and benefits, training and development needs, staff appraisals to termination.
Organized and implemented policies and procedures for day-to-day office operations.
Implemented new office policies and developed Employee Handbook for local and regional offices.
Responsible for mobilization and onboarding of assignees to other locations. Handled Visa applications, insurances, relocation and any other services as required.
Lead and manage the recruitment team.
Client interface and account management.
Recruitment and executive search for Clients.
Undertake business development activities within Singapore to identify prospective external Customers and their upcoming projects.
Manage adhoc Client mobility service requirements and consultants call-out agreements whenever needed.
Prepare Customer commercial proposals; undertake Customer presentations and attend Customer visits as required.
Ensure quality of service delivery and to manage the ongoing flow of revenue generating opportunities into the region’s business.
Provide monthly/quarterly/annual/adhoc reporting of business development activities; people and resources considerations; and potential opportunities relevant to the overall strategy for the region.
Create and manage Customer lists, identifying key contacts; revenue opportunities and activity status reporting.
Keep network of Customer contacts current and ensure constant additions to contacts with key decision makers for new Customers within the region.
Ensure safety standards and equipment are up to date within the Singapore business.
HSE and R3 Representative for ERS.
Responsible for all aspects of Human Resource functions for local office and oversee HR functions for regional offices, from pre employment recruitment activities, employee compensation and benefits, training and development needs, staff appraisals to termination.
Organized and implemented policies and procedures for day-to-day office operations.
Implemented new office policies and developed Employee Handbook for local and regional offices.
Responsible for mobilization and onboarding of assignees to other locations. Handled Visa applications, insurances, relocation and any other services as required.
Owner / Marketing Director
Aixin Mummies
Dec 2010 – May 2013 2 years 6 months
Linkage Asia
Program Manager
Linkage Asia
Jul 2004 – Jun 2010 6 years
Education
University of Southern Queensland
Bachelor's Degree Psychology
Licenses & Certifications
HOGAN ASSESSMENT CERTIFICATION
Hogan Assessment Systems
Issued Sep 2018
Certificate of Employment Intermediaries (CEI)
Ministry of Manpower
Issued Aug 2015
Credential ID R1549623
Certificate for Real Estate Salesperson examination
CEA
Coaching Leaders Certification
Linkage, Inc.
Myers Briggs Type Indicator (MBTI)
MBTI
Languages
English
Mandarin
Organizations
AIxin Mummies
Marketing Director
Jul 2012 – Present
Aquabella Water International Pte Ltd
VP, Business Development; Office Manager
Feb 2011 – Jun 2012
Linkage_Asia
Program Manager
2004 – 2010
Towers Perrin
2001 – 2004
ERA
Marketing
