Boss Sam, last night I attempted to subscribe for the IPVanish one year plan.
After I filled in my credit card numbers and security numbers, on two attempts I got this message, "We regret to advise that we can't process your subscription."
I wrote to the company for clarification, but have not received any response from them.
Is this some kind of fraud; now that they've got my credit card and security numbers, they can go ahead to charge me for the two one year subscriptions.
For State/Region and Coupon columns, what do we fill in please?
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This is the only response I received from IPVanish:
Hello,
Thank you for contacting IPVanish Support. This is an automated response confirming the receipt of your email. One of our support team members will get back to you as soon as possible. Please do not send multiple emails concerning the same issue as this can cause confusion and often delay a resolution. Thank you in advance for your patience.
Your support ticket number is: IPVS-130487
In the meantime, feel free to browse the self-help areas below for setup assistance as well as answers to common issues:
IPVanish FAQ:
https://www.ipvanish.com/support.php
IPVanish Software and Setup:
http://www.ipvanish.com/vpn-setup/index.php
IPVanish Forums:
http://forum.ipvanish.com/ IPVanish Subscription and Payment Management:
https://account.ipvanish.com/
Regards,
IPVanish Support Team