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I find Singaporeans are very slow when using the self checkout

myfoot123 said:
It depends. Sometimes those machines display errors; either you scan too quickly or it detects an item error that causes a false alert for no apparent reason, and the staff member is taking her sweet time to assist.
Click to expand...
This happens a lot at FairPrice and Giant, and it is not just the seniors who are the culprits. The self-checkout counters do display a lot of errors, and the staff are stretched having to rectify the problems, which lead to delays for other shoppers.
 
True Believer said:
This happens a lot at FairPrice and Giant, and it is not just the seniors who are the culprits. The self-checkout counters do display a lot of errors, and the staff are stretched having to rectify the problems, which lead to delays for other shoppers.
Click to expand...
It is worse if there is only 2 to 3 self-check out machines available, like those in Cold storage.
 
myfoot123 said:
It is worse if there is only 2 to 3 self-check out machines available, like those in Cold storage.
Click to expand...
This is why I find it easier to checkout my groceries at the good old fashioned physical counters where a cashier is present like at some of the smaller FairPrice outlets.
 
myfoot123 said:
It is worse if there is only 2 to 3 self-check out machines available, like those in Cold storage.
Click to expand...
I frequent cold storage. They do not have 2 or 3 self-checkout. Or at least the ones i go to. They have at least more than 5.
 
True Believer said:
This is why I find it easier to checkout my groceries at the good old fashioned physical counters where a cashier is present like at some of the smaller FairPrice outlets.
Click to expand...
I hate being pushed and shoved by other people's basket and their groceries, on the counter, when I am not done paying for the items to the cashier. I still appreciate having self check-out.
 
tobelightlight said:
I frequent cold storage. They do not have 2 or 3 self-checkout. Or at least the ones i go to. They have at least more than 5.
Click to expand...
I think they added a couple more. Last time I was at Novena or Star Vista and the outlets there have limited number of machines and one of them is "out of order", while the other customer faced error and was searching for assistance who never came. The queue was also quite long and the front customer's cart was so full it may take "years" to unload. You get the picture.
 
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