If MOH is able to show proof that they have been unable to recruit S'poreans as call centre operators, then there is nothing to complain about. However, there are were 202,100 Employment Pass holders in S'pore among the total foreign workforce in SG which is about 1.6 million workers, as of Dec 2024. Meanwhile, many of my former classmates, ex-colleagues, relatives, friends and acquaintances are w/o white collar work.