Restore the public’s trust in SMRT and pride in being Singaporean

[Confuseous]

On 15 December 2011, SMRT failed us. Train disruptions across the North-South line left 127,000 MRT commuters stranded, and 4,000 trapped in trains. Services were disrupted again on 16 December 2011. These are not isolated incidents; they are merely the most visible. In 2010, there were 28 disruptions of MRT services, and up until October this year there have been 17. SMRT’s stewardship of the Bukit Panjang Light Rail Transit (“LRT”) has been similarly woeful: 32 delays between 2008 – November 2010, 8 of which lasted longer than 30 minutes.

Despite the above SMRT’s net profits have grown from $56.8 million in 2002 to $161.1 million in 2011. Despite this, SMRT applied to the PTC for a 2.8% increase in fares in the latest round of fare increase in 2011 on the premise of “rising fuel prices and manpower costs”.

As the profit margins of SMRT increased, so too did the wages of senior management in SMRT. CEO of SMRT Ms Saw Phaik Hwa was paid $1.85 million in cash and shares last year, an increase of 11% from the year before.

In light of the aforementioned, we, petition the Government and the Board of Directors of SMRT to restore the public’s trust in SMRT by doing the following:

- http://theonlinecitizen.com/2011/12/restore-the-publics-trust-in-smrt/

 

[Confuseous]

How to ever regain confidence again like that?


SINGAPORE : A fault on a northbound train is believed to have caused some delays for commuters at around 7pm on Monday evening.

The train was travelling towards the Orchard station when it experienced a fault.

Commuters were asked to get off the train at Orchard MRT station.

Channel NewsAsia understands that this train then had to be towed back to the depot.

This is believed to be what caused the delays along some stretches.

One commuter tweeted to say that he was stuck between Raffles and City Hall stations.

Another said he was stuck at Raffles Place station and that the train was not moving.

One viewer told Channel NewsAsia that her sister was stuck in the train for half an hour between Braddell and Bishan stations.

She said the train was jerking and eventually made its way slowly to Ang Mo Kio station.

There were also tweets about the East-West Line being affected - with passengers reporting delays near Bedok and Tanah Merah stations.

Channel NewsAsia spoke to some of the hotline callers, some of whom had their loved ones held up - as running trains had to make way for the faulty train to inch back towards the depot.

A caller, Andrew, said: "When she reached City Hall, the train was delayed about seven to eight minutes...and getting in the train was like a huge football match, people pushing and shoving. And when she reached Dhoby Ghaut, the train stopped again for seven to eight minutes."

- CNA/ms

 

[halsey02]

The CEO must call for a press conference & resign, then public confidence will be restored, as for pride being a SINgaporean that is gone a long time ago. We are 1st world people with a worse than 3rd world people, in choosing a government. What pride!

 

[tonychat]

The CEO must call for a press conference & resign, then public confidence will be restored, as for pride being a SINgaporean that is gone a long time ago. We are 1st world people with a worse than 3rd world people, in choosing a government. What pride!

then make her to resign.. dun just post it here.