If anyone of you had been stationed or visited Malaysia frequently enough, you would have noticed the service standard provided by Malaysian to know that this SAW shit is just acting as herself!
Businesses are set up in Malaysia by Malaysian as a privilege for you consumers, they are doing you a bloody gigantic favour when they sell you something!
Thus in conclusion, SMRT is doing you a favour by being there, you are entitled not to take it if you are not happy! SAW SLUT is new to thus you have to just take it and not expect anything done! And do not expect any follow up because SAW SLUT is simply too busy from Monday to Thursday & Friday she needs to catch up on the last four days and she is off on Saturday & Sunday! And she is also taking Pre holiday's holiday & Post holiday rest day and if any of these days falls on off days, the following working days shall be deem as replacement day off!