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- Feb 7, 2009
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I had a very bad encounter with a 2nd hand car dealer.
I'm looking for a white or black Estima and saw this AD placed by a car dealer in SG Carmart last week. I went down to view this car on the 14th Nov'11 and after some negotiation and added accessories agreed by the dealer-Mr Joel Yap, the price was agreed at $94,000 but I got to fork out another $500 for the new leather seat which make up to $94,500.
I went down to confirm the final details with him and I was asked to paid $500 deposit which i did and we signed the agreement on the same day.
We were asked to go down to their designated leather workshop to choose the colour of the leather I want. When we asked him when can we collect the vehicle, he told us either on 22nd Nov'11 or 23rd Nov'11.
To my horror, I received a text from Joel on 21st Nov'11 around 5pm informing me that his boss had sold the vehicle to somebody else. When I called him up, he told me that there's nothing he can do as the company does not belong to him.
When I called his boss-Vincent,he told me he can't sell the vehicle to me as he felt that he does not make much profit from this deal and his staff -Joel, did not inform him about the detail of the sales which include the leather seat. He told me that he already sacked Joel and whatever Joel promised me I have to look for him instead.
Until the end of the argument, he say that he is willing to sell the vehicle to me at $94,000 but I have to pay for the leather seat amount to $1800-$1900 after discount. At this point of time, I felt that he and his staff-Joel statement is contradicting.
He's fully aware that I am pressing for the vehicle as I told him that I have sold my present car on last Friday.
I feel that they are trying to ripped me off the $1800-$1900 thinking that I will give in to them as I got to deliver my car to the new buyer. Of coz I didn't give in. I rather rent a car even I have to hand over my vehicle when time is due.
The things that make me so angry is why wait till 1-2 day before the hand over of the Estima than inform me he can't sell it to me? If he is really a honest or ethical businessman I feel that he should sell his vehicle to me even he is really not making much profit from it as it was already committed by his staff.
We have make an Police report and will request CASE to help us to retrieve back our deposit. Because when I asked him back for the deposit, he say he will only return it to me unless I sign a cancellation letter and no further dispute is allowed, so I refused.
I'm highlighting this issue to all the members here is to let all of you to be aware of such unethical car dealer .
FYI : the estima is NOV'07 and i'm buying at $94,000. Do you guys think it's below market?
The information of the dealer is as below:-
PLATINUM CARZ PRIVATE LIMITED
170 UPPER BUKIT TIMAH ROAD
#05-13/39 BUKIT TIMAH SHOPPING CENTRE
TEL: 64689380
I'm looking for a white or black Estima and saw this AD placed by a car dealer in SG Carmart last week. I went down to view this car on the 14th Nov'11 and after some negotiation and added accessories agreed by the dealer-Mr Joel Yap, the price was agreed at $94,000 but I got to fork out another $500 for the new leather seat which make up to $94,500.
I went down to confirm the final details with him and I was asked to paid $500 deposit which i did and we signed the agreement on the same day.
We were asked to go down to their designated leather workshop to choose the colour of the leather I want. When we asked him when can we collect the vehicle, he told us either on 22nd Nov'11 or 23rd Nov'11.
To my horror, I received a text from Joel on 21st Nov'11 around 5pm informing me that his boss had sold the vehicle to somebody else. When I called him up, he told me that there's nothing he can do as the company does not belong to him.
When I called his boss-Vincent,he told me he can't sell the vehicle to me as he felt that he does not make much profit from this deal and his staff -Joel, did not inform him about the detail of the sales which include the leather seat. He told me that he already sacked Joel and whatever Joel promised me I have to look for him instead.
Until the end of the argument, he say that he is willing to sell the vehicle to me at $94,000 but I have to pay for the leather seat amount to $1800-$1900 after discount. At this point of time, I felt that he and his staff-Joel statement is contradicting.
He's fully aware that I am pressing for the vehicle as I told him that I have sold my present car on last Friday.
I feel that they are trying to ripped me off the $1800-$1900 thinking that I will give in to them as I got to deliver my car to the new buyer. Of coz I didn't give in. I rather rent a car even I have to hand over my vehicle when time is due.
The things that make me so angry is why wait till 1-2 day before the hand over of the Estima than inform me he can't sell it to me? If he is really a honest or ethical businessman I feel that he should sell his vehicle to me even he is really not making much profit from it as it was already committed by his staff.
We have make an Police report and will request CASE to help us to retrieve back our deposit. Because when I asked him back for the deposit, he say he will only return it to me unless I sign a cancellation letter and no further dispute is allowed, so I refused.
I'm highlighting this issue to all the members here is to let all of you to be aware of such unethical car dealer .
FYI : the estima is NOV'07 and i'm buying at $94,000. Do you guys think it's below market?
The information of the dealer is as below:-
PLATINUM CARZ PRIVATE LIMITED
170 UPPER BUKIT TIMAH ROAD
#05-13/39 BUKIT TIMAH SHOPPING CENTRE
TEL: 64689380
. I'm asking him that becoz he's trying to says most car owner are idiot. like you said unless the car is special, i think most ppl buy from dealer, of coz unless he is referring to brand new car.
