My dad was diagnosed with cancer last year. He did a scan and waited 2 weeks to see a consultant who then told us that we are transfered to cancer dept and it stage 4. An appt was made.
However he was warded a week due to respiratory problems before the appt. Throughout the week, it's a nightmare for us. He is only given drip and protein and nothing else. SGH is flooded with overworked docs and dogs. One of them screwed up giving me the excuse that he was made to work 72hrs. It's amazing that as doctors they are stressed to a point that they can screwed up. Throughout the week we asked to be updated. My Dad's Dog in Charge was never available sending only houseman and MOs to attend to us saying they are part of a team (NO ACCOUNTABILITY!)
After he is discharged, we when to see his Dog in Charge (TWO MONTHS AFTER HE WAS DIAGNOSIS WITH CANCER) and was told he got less than a year and he got to wait for a month before he can get his chemo. We are assured that he wouldn't get past 3 cycles of chemo
Pissed, we switched to private hospital which costs us an arm and a leg. He was immediately given chemo the next day. 1 year passed with more than 10 cycles of chemo, his cancer is under controlwith his cancer index hovering around 5.4
This year he went to A&E again at Sun 0600hrs as his leg got swollen and is constantly in pain . A&E suspected infection and give him antibiotics. They then suspect blood clot and on monday evening they did a scan.
A doc called me with this update on Mon morn promising me they will call on tue which they never did. I got different version of stories from nurses and did not want to get any more info from them. I asked for docs only excuses is they are busy. When I insisted I was given only houseman a lady from mynmar. Pain was so unbearable for my dad that they give him morphine.
On tuesday I kick up a fuss that nothing was being done. My dad was then started to another course of antibiotics. They also give him med for blood clots. On Wed again we go in the morning to see a doc, they promised to draw samples from his knees. This they did on wed night.
On Thurday we went to see a doc and was told infection is very bad and operation is required. My dad had been having pain and fever for 4 days, did not eat much and had not eaten for the past 29 hours. It was real bad
Again I kick up a fuss asking for someone and again I was given a houseman. I insisted on knowing the name of the consultant in charge and was refused again and again. So secretive. Finally they push me to the surgeon. Ops was only carried out at 11pm ending at 2am plus.
This morning the same DOG (Bitch) -in charge threaten to report me to the police. She dared me to go to the newspapers. She ask me to call (her) than change the word to us without any contact numbers SO SINCERE?
My questions to COW are
1. Why are there no accountability?
2. Why are the operations of a hospital so secretive that names cannot be given?
3. Why are there no comms process established between customers and them?
4. Why are we paying singdollars and getting indians, sri lakans and mynmar docs?
5. What happen to our world class medical institution?
6. What kind of dog would threaten a customer even though the fault does not lies with the customer?

However he was warded a week due to respiratory problems before the appt. Throughout the week, it's a nightmare for us. He is only given drip and protein and nothing else. SGH is flooded with overworked docs and dogs. One of them screwed up giving me the excuse that he was made to work 72hrs. It's amazing that as doctors they are stressed to a point that they can screwed up. Throughout the week we asked to be updated. My Dad's Dog in Charge was never available sending only houseman and MOs to attend to us saying they are part of a team (NO ACCOUNTABILITY!)
After he is discharged, we when to see his Dog in Charge (TWO MONTHS AFTER HE WAS DIAGNOSIS WITH CANCER) and was told he got less than a year and he got to wait for a month before he can get his chemo. We are assured that he wouldn't get past 3 cycles of chemo
Pissed, we switched to private hospital which costs us an arm and a leg. He was immediately given chemo the next day. 1 year passed with more than 10 cycles of chemo, his cancer is under controlwith his cancer index hovering around 5.4
This year he went to A&E again at Sun 0600hrs as his leg got swollen and is constantly in pain . A&E suspected infection and give him antibiotics. They then suspect blood clot and on monday evening they did a scan.
A doc called me with this update on Mon morn promising me they will call on tue which they never did. I got different version of stories from nurses and did not want to get any more info from them. I asked for docs only excuses is they are busy. When I insisted I was given only houseman a lady from mynmar. Pain was so unbearable for my dad that they give him morphine.
On tuesday I kick up a fuss that nothing was being done. My dad was then started to another course of antibiotics. They also give him med for blood clots. On Wed again we go in the morning to see a doc, they promised to draw samples from his knees. This they did on wed night.
On Thurday we went to see a doc and was told infection is very bad and operation is required. My dad had been having pain and fever for 4 days, did not eat much and had not eaten for the past 29 hours. It was real bad
Again I kick up a fuss asking for someone and again I was given a houseman. I insisted on knowing the name of the consultant in charge and was refused again and again. So secretive. Finally they push me to the surgeon. Ops was only carried out at 11pm ending at 2am plus.
This morning the same DOG (Bitch) -in charge threaten to report me to the police. She dared me to go to the newspapers. She ask me to call (her) than change the word to us without any contact numbers SO SINCERE?
My questions to COW are
1. Why are there no accountability?
2. Why are the operations of a hospital so secretive that names cannot be given?
3. Why are there no comms process established between customers and them?
4. Why are we paying singdollars and getting indians, sri lakans and mynmar docs?
5. What happen to our world class medical institution?
6. What kind of dog would threaten a customer even though the fault does not lies with the customer?
