T.E.
Dr Kang looks like a caring Doctor with a compassion heart for the marginalised in the society ...
After completing his Master’s degree in Family Medicine, Dr Gary Kang answered a long-held calling to serve Singapore’s most
marginalised patients, and chose public healthcare over private practice.
In 2019, he was appointed Clinic Director of SingHealth Polyclinics (SHP) – Sengkang, a new role that came with new challenges. “I was essentially placed in charge of Sengkang Polyclinic,” Dr Kang recalls. “It wasn’t enough just to be competent anymore. I wouldn’t succeed unless I learned senior leadership competencies in management, operations, and finance.”
Dr Kang needed hands-on knowledge like strategies, frameworks, and decision-making paradigms that could be immediately applied to his work. He also sought to hear first-hand leadership stories from those in similar positions.
His desire to upskill led Dr Kang to the Executive MBA (EMBA) programme at Nanyang Business School. The 13-month programme provided critical support as he took on the added responsibilities of his new leadership role.
Coming into his own as a SingHealth Polyclinics leader
The knowledge Dr Kang gained during the Nanyang EMBA’s modules was immediately applied in his new role. He used the frameworks he learned during the programme to plan long-term budgets, improve processes, adjust strategies, and iron out structural issues.
Strengthening his personal relationships, in and beyond the workplace
For Dr Kang, one of the Nanyang EMBA’s key legacies was the ability to connect to others on a deep, meaningful level – both in and beyond the workplace.
“When I was a younger doctor, I used to write to my superiors with critiques and suggestions. They took all feedback constructively and groomed me to be a healthcare leader. I want to be the kind of leader who can do the same for the next generation,” says Dr Kang.
Even with his expanded responsibilities within SHP, Dr Kang continues to actively flatten his organisation’s structure so that even the most junior clinic staff can feel comfortable approaching him directly with their concerns.
The network he gained from the EMBA has proved its long-lasting value. “It was more than a network, actually,” he says. “At Nanyang Business School, I found true friends in fellow leaders who truly understand what I am struggling with and know how to support me.”
To this day, Dr Kang continues to keep in touch with members from his cohort. When one of them needs advice, they would all join a Zoom call to hash it out. With a smile, he remarks, “This is the kind of invaluable connection that I will keep with me for many years to come.”
The Healthcare Leader Scholarship offered to healthcare professionals including the pharmaceutical sector recognises the contribution of leaders in driving transformation for healthcare. To find out more about the scholarships available, contact us at [email protected] or schedule a chat for a 1-to-1 discussion on your postgraduate aspirations.
Register here for a chat: https://bit.Iy/NanyangEMBAchat
The Nanyang Executive MBA is a part-time 13-months programme designed for senior leaders aspiring to transform the way they lead. The programme aims to embrace the connection between business, technology, and innovation–delivering a relevant curriculum to business leaders to help them excel in global environments and adapt to each new wave of digital change.
By the time Dr Kang send my friend his letters of warning, he is already full anger and vegenance towards my friend because what his SHP directors at Sengkang polyclinic Dr Chang Zi Ying, Dr Esther Lee, Dr Derrick Choong of Tampines North Polyclinic and all the rest of doctors have marked my friend
More over my friend is an easy target. A female patient alone, polite, obliging, soft spoken, they decided to disrespect her, frame and get security guards to stalk after my friend on several occasions in the polyclinic when she is the there in peace and politely for her treatment
Throughout all the incidents and occurances, we listened to all the conversations from the SHP polyclinic doctors, staff. Dr Chang Zi Ying, Dr Esther Lee, Dr Derrick Choong and all the other doctors and staff started to provoke and antagonize my friend first. They make all kinds of nasty remarks and refused to answer my friend’s questions on her blood test and other treatment.
If my friend haven’t been so pushed into a corner to be confronted by so many staff, security officers and accused in public in front of so many patients by assistant directors Dr Derrick Choong and Dr Esther Lee and the physiotherapist Pang Sheng Min
My friend won’t have yell out in fear only to be further marked by Dr Kang and his other doctors as abusive, humiliating and threatening with letters of warning as seen here.
There are many patients who saw this and told my friend it is NOT RIGHT of them to treat my friend like that
Dr Derrick Choong and other directors want my friend to talk to them in the meeting room but they got so many security officers to surround and intimidate my friend
The patients around tell my friend this is not the first time these polyclinic directors and doctors have confronted and bullied patients openly
They have all witnessed and seen other patients who got bullied in the very same way as well even with the use of police and enforcement and better not go in to talk the doctors and staff because they are so threatening and intimidating
We who listened to all the conversations or have witnessed these are equally prejudiced towards bad doctors like Dr Gary Kang, Dr Chang Zi Ying and Dr Esther Lee and his very kind based on what we actually see and hear and know they openly bully patients and are very protected
Full of bullying air this Dr Kang to get his
SingHealth and
MOH hotline staff all shout at my friend over the phone, threaten her and refusing to answer any her questions
Dr Kang’s SingHealth hotline staff have the cheek to tell my friend
they issued her letters of warning so the SHP staff will all be given a chance to do their jobs better (by mistreating my friend in their ways and threatening to deny her of treatment in the future.) - Sure this is the kind of doctor with compassion for the marginalised in the society by this Dr Kang
Those staff who saw only say
SORRY to my friend who was visibly shocked and affected to be BULLIED RAW by Dr Gary Kang and all his
Sengkang Polyclinic and Tampines North Polyclinic staff ganging up against her by using the several security officers to confront my friend had no choice but call the police them to come down because she was so afraid
Yes, we all hear that, some of us saw that as well and also so many patients around saw how he and his bad staff humiliated and bullied my friend and hearsay he do that to many other patients as well.
Hearsay too Dr Kang look down on some patients and only treat those who were ex civil servants ultra nice according to this retired ex civil servant staff who always visit him yet another retired patient describe Dr Kang as mean all full and bias towards him to dismiss his condition.
This is the actual kind of leadership Dr Kang doing together with his directors to issue letter of warning and threaten POHA at my friend so they can save their horrible asses.
Dr Gary used to write suggestion on improvements to his higherups.
We heard the conversation, Dr Kang is ultra lazy to ask Christine Tan to ask my friend for ideas for improvement when my friend went down to their SHP HQ hoping to clear the air peacefully
Dr Kang n his SHP Christine Tan staff still have the cheek to be opportunistic to take other patient’s idea to copy and paste it as his own to his superiors to rub more ego and present it on his very own. Very gd. So now we know where Dr Kang’s various ideas of improvement comes from.
From what we heard over all conversations for all SHP staff + Doctors + Sengkang polyclinic incidents which my friend experienced including some witnesses - the SHP doctors are all evil enough to question why my friend has this conversations
// Btw, Christine Tan is also very equally evil by telling my friend she will get people to call my friend every hour to disturb my friend knowing she is working
My friend trusted Christine Tan who is from SHP outpatient experience office to tell Christine a shocking and traumatic about an incident at Sengkang polyclinic where
my friend was roughly handed and examined a male doctor and an Indian nurse for her piles or bleeding.
When my friend got frustrated at one point n visibly upset about the incident,
Christine Tan evilly told my friend ‘There will be NO APOLOGY letter BECAUSE I say so’ and when my friend told her she will just go to another polyclinic, Christine Tan says
‘Go ahead all SHP polyclinics will treat you badly’
My friend questioned the male rude Dr about it who decided to be evil to get
a security officer to station outside the room to intimidate my friend knowing that it will be a huge issue for the male doctor that
he had mistreated my friend, humiliated and insulted my friend a female patient’s dignity and we all were listening to the conversation.
My friend also spoke to
Dr Chang Zi Ying the Director of Sengkang Polyclinic which we all listen to the full conversations
Dr Chang had
several times raised her voice at my friend who was throughout polite towards Dr Chang when she only questioned abt what the male Dr did
Dr Chang Zi Ying also claims my friend’s private parts were exposed during the piles examination by the male doctor and after my friend called their hotline to feedback,
Dr Chang Zi Ying also send a letter of warning to my friend to accuse her of humiliating, making unreasonable requests and harassing the staff and threaten to remove her rights to medical treatment at the SHP polyclinics
(I have to check with my friend about this other letter of warning as well)
Dr Chang
threaten to delay my friend’s medical treatment with the colorectal specialist appointment at SGH and SKH which both marked my friend down as well and we also overheard the conversations there, it’s quite nasty to be honest
Followed by
Dr Esther Lee the assistant director of Sengkang polyclinic who yell at my friend. Both Dr Lee and another male doctor accused my friend of trying to frame them in front of other patients
Dr Lee got 2 nurses to chase my friend away from the polyclinic again in front of so many patients.
Pure abuse, intimidation and threats by this Sengkang polyclinic management. There is more on Punggol Polyclinic and Tampines North Polyclinic based on my friend who already avoided Sengkang polyclinic but still kena
The SHP staff are all so lazy and bad to push my friend from one Director to another
Dr Gary Kang does not even care nor bother to know what what happened as long as SHIT does not happen to his polyclinic.
Obviously
Dr Kang is so afraid that this will be the end of his illustrious career based on the article post above and
instructed his entire entourage of staff to all GO AFTER with obvious Vengeance and anger at my friend. Look at the letter of warning.
If they all can cover up just cover up and expect poor patients who have BAD EXPERIENCE to shut up
Dr Kang without hesitation bully and threaten patients with all his staff.