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With effect from 1 June 2019
Dear customer, thank you for using EZ-Reload!
We have made some changes to our EZ-Reload Terms and Conditions that may affect your refund claim in the event of a lost ez-link card on EZ-Reload.
What does this mean for you?
This change will only affect you if there is unauthorized usage of your lost card in public transport exceeding $10 occurring within the first 48 hours, i.e. we will no longer bear any unauthorized usage exceeding $10 in public transport.
Unauthorized usage after the 48 hours will continue to be fully covered and borne by EZ-Link.
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If you have stolen or picked up such an EZ-Link card, remember to use more than $10 of its value within the first 48 hours.

https://www.ezlink.com.sg/use-your-ez-link-card/where-to-use