Chinese tourists who scalded Thai stewardess with hot water, noodles to be blacklisted
Mainlanders who forced flight to turn back after seating row will be punished by tourism authority
PUBLISHED : Sunday, 14 December, 2014, 12:38pm
UPDATED : Monday, 15 December, 2014, 7:01pm
Andrea Chen and Associated Press in Beijing
A man (left) seen apparently threatening air hostesses on the Thai AirAsia flight. Photo: SCMP Pictures
Four mainland tourists who threw hot water and noodles at a Thai flight attendant after being angered over their seating arrangement and the lack of a receipt for their purchase will be blacklisted by the tourism authority.
The Jiangsu Provincial Tourism Bureau said on Monday that they had asked the provincial tourism association to blacklist the rowdy group that disrupted the Thai AirAsia flight from Bangkok to Nanjing last Thursday.
The bureau did not say, however, what penalties those on the blacklist were subjected to. The tour guide who led the group has also had their licence suspended for a year, the bureau said.
An irate passenger is restrained by others during the dispute with air hostesses.
The announcement came after the National Tourism Administration said over the weekend that the group had “badly damaged the overall image of the Chinese people”.
The group had a series of confrontations with the budget airline’s crew members, according to passengers onboard the plane.
They were upset after being told they could not be seated together, even after a flight attendant helped to change their seats.
The argument escalated to the point the flight had to be turned back.
One male passenger later lost his temper when a crew member told him that change for his purchase – a cup of hot water – could be given only in Thai baht. He demanded his change in renminbi as well as a receipt.
When the attendant said she could not do so, the passenger berated her. His companion, a woman from Anhui, then threw the hot water and noodles at the attendant.
Watch: Chinese tourist altercation with airline crew, threaten to bomb plane
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“The attendant burst into tears immediately,” other passengers told The Beijing Times.
The chief attendant asked the Anhui woman to apologise to the crew member or the plane would return to Bangkok, the witnesses said.
“We could feel the plane descending, but [the woman passenger] refused to apologise,” they said.
Stewardesses tried to calm the passengers down and invited them to discuss the situation for an amicable solution.
During the stand-off, the Anhui woman ran to the back row and knocked against window, threatening to jump out of the plane.
A video shot by a passenger onboard and aired by state broadcaster CCTV showed the woman and her companion threatening to bomb the plane.
Food is seen on the floor of the cabin after the passengers allegedly threw hot water and noodles at an air hostess.
The flight eventually returned to Bangkok and local police asked the rowdy group to disembark, while the remaining passengers went on their way and landed in Nanjing at 3am the next day – five hours later than scheduled.
The group paid 50,000 Thai baht (HK$11,800) compensation to the flight attendant and was fined 500 Thai baht, Thai Chinese newspaper Sing Sian Yer Pao reported.
Security officers board the plane and step in after the attack.
By the time the group of four returned to Nanjing the next day, their behaviour had made headlines across the country and beyond, triggering heated discussion on social media.
The group then staged a protest upon touchdown, refusing to leave the jet bridge at the Nanjing airport unless the airline issued a statement saying that the media coverage was untruthful.
They said the crew member had been scalded by accident during a tussle, mainland media reported.
Thai AirAsia said the company would not issue any public statement acceding to the group’s request.
