They shld bring this into parliament n debate about it. Let Lui defend the dismal record n performance in parliament. Also, now that they privatised certain routes to allow private operator to run, what is their performance vs incumbent ?
There must b KPI linked to fare increase, no improvement no increase it's only fair, if there is improvement in sic n reliability , ppl dun mind raising fares.
This is opportunity for WP to raise these in parliament to debate.