- Joined
- Dec 30, 2010
- Messages
- 12,730
- Points
- 113
It is very easy for a regulator to set service standards and impose financial penalties if the public service providers do not meet the standards. This is because standards are results and the service providers can only do what they think is required to most likely bring about the desired results but cannot ensure that the desired results will happen.
What happens when the regulator is the service provider itself, or if there is no regulator?
What happens when:
▪ A terrorist escapes from a detention centre?
▪ Major roads are flooded?
▪ The infrastructure cannot cope with waves of imported foreign workers?
▪ The cost of hosting a sports event exceeds the budget by hundreds of millions of taxpayers' dollars?
Who regulates the authorities? Who punishes the authorities when they do not meet standards?
- http://refocusing.blogspot.sg/2013/10/penalising-public-service-providers.html
What happens when the regulator is the service provider itself, or if there is no regulator?
What happens when:
▪ A terrorist escapes from a detention centre?
▪ Major roads are flooded?
▪ The infrastructure cannot cope with waves of imported foreign workers?
▪ The cost of hosting a sports event exceeds the budget by hundreds of millions of taxpayers' dollars?
Who regulates the authorities? Who punishes the authorities when they do not meet standards?
- http://refocusing.blogspot.sg/2013/10/penalising-public-service-providers.html