Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instead

[BuiKia]

STOMPer Benson bought a holiday package deal which included a Lobster Spaghetti meal. But when he was at the restaurant, he was served seafood spaghetti instead.

The STOMPer elaborates:

"My friend and I saw a Pulau Ubin package online that cost $19.80.

"The ad said, 'Pulau Ubin Full Day Exciting Adventure at Celestial Resort. Includes Whole Day Bicycle Rental, 2-Hr Kayaking or Lagoon Snorkeling, 2-Hr Fish Spa, Marine Fish Feed, and Lobster or Bolognese Spaghetti'.

"But it turn up to be a rip-off.

"When we went to redeem the two hours of Lagoon Snorkelling, the water was so dirty and full of sting rays, so we decided not to go snorkelling.

"We were told to email our choice of food a day before we headed to Pulau Ubin.

"We emailed them and they replied saying that our Lobster Spaghetti will be prepared for us when we are there.

"But when we headed there to redeem our Lobster Spaghetti, the waiter told us that they did not have lobster there for the spaghetti, and insisted that we change our order to Bolognese Spaghetti or Seafood Spaghetti.

"When I showed him the email stating that Lobster Spaghetti would be prepared for us, he told us that 'Lobsters are expensive, how can we serve that?'

"We had no choice but to get Seafood Spaghetti.

"When I gave feedback to one of the staff at the Celestial Resort Bicycle Kiosk, he said, " What did you expect as the package is only $19.80? Did you really expect to eat lobster?'

"We felt cheated by the Celestial Resort website posting which said Lobster Spagehtti, which was not true.

"Its is advisable not to purchase the package for the Pulau Ubin Full Day Exciting Adventure at Celestial Resort....DON'T GET CHEATED!'

http://www.deal.com.sg/deals/singapore/S19-80-Pulau-Ubin-Full-Day-Exciting-Adventure

 

[erection2015]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

downsized..... like ah ron downsized himself.

 

[hokkien]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

His $19. 80 is very big ah ?
past is past take it lesson learned.

 

[Scrooball (clone)]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

$19.80 still got prawns already not bad. He should be lucky that they did not serve him this...

 

[tonychat]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

His $19. 80 is very big ah ?
past is past take it lesson learned.

hello uneducated sinkie,

it is not about the money big or small...or whatever village dialect you are using for your english speaking.

It is about misleading advertising.

And only sinkie will get this kind of thing if you live among sinkies.

 

[Asura]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

His $19. 80 is very big ah ?
past is past take it lesson learned.

bigger than cow car wheel??? anyway theres always other "places and countries to splurge on dear stomper.

 

[Unrepented]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

In Europe, the cook will tell you personally they went to market but the lobster of the day was not very good:(

Maybe the cooks in Ubin was unable to catch lobster that day

 

[laksaboy]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

Never knew Pulau Ubin is the home of Italian cuisine or freshly caught lobsters.

They must be desperate for customers.

I bet most Sinkies can't even tell the difference between lobster and crayfish.

 

[bushtucker]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

all these "deals" and "vouchers" websites have been spamming my e-mail account lately :(

 

[The_Hypocrite]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

He should get a lawyer and sue the restaurant, after all he has the evidence and if he taped or video cam the whole 'incident' he can fight and win in court and get the lobster spaghetti also if he even luckier he might be awarded the court cost.

That will teach Pulau Ubin tour thing not to cheat the public...

 

[Cestbon]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

STOMPer Benson bought a holiday package deal which included a Lobster Spaghetti meal. But when he was at the restaurant, he was served seafood spaghetti instead.

The STOMPer elaborates:

"My friend and I saw a Pulau Ubin package online that cost $19.80.

"The ad said, 'Pulau Ubin Full Day Exciting Adventure at Celestial Resort. Includes Whole Day Bicycle Rental, 2-Hr Kayaking or Lagoon Snorkeling, 2-Hr Fish Spa, Marine Fish Feed, and Lobster or Bolognese Spaghetti'.

"But it turn up to be a rip-off.

"When we went to redeem the two hours of Lagoon Snorkelling, the water was so dirty and full of sting rays, so we decided not to go snorkelling.

"We were told to email our choice of food a day before we headed to Pulau Ubin.

"We emailed them and they replied saying that our Lobster Spaghetti will be prepared for us when we are there.

"But when we headed there to redeem our Lobster Spaghetti, the waiter told us that they did not have lobster there for the spaghetti, and insisted that we change our order to Bolognese Spaghetti or Seafood Spaghetti.

"When I showed him the email stating that Lobster Spaghetti would be prepared for us, he told us that 'Lobsters are expensive, how can we serve that?'

"We had no choice but to get Seafood Spaghetti.

"When I gave feedback to one of the staff at the Celestial Resort Bicycle Kiosk, he said, " What did you expect as the package is only $19.80? Did you really expect to eat lobster?'

"We felt cheated by the Celestial Resort website posting which said Lobster Spagehtti, which was not true.

"Its is advisable not to purchase the package for the Pulau Ubin Full Day Exciting Adventure at Celestial Resort....DON'T GET CHEATED!'

http://www.deal.com.sg/deals/singapore/S19-80-Pulau-Ubin-Full-Day-Exciting-Adventure

Just report to CASE !

 

[Leckmichamarsch]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

maybe this type of prawn grows up to become lobster of some sort???????
like dalmatian its puppies are borned pure white but later have black patches..... I think hawker shud re-name it to dalmatian noodles

 

[Leckmichamarsch]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

Just report to CASE !

I once asked the hawker at Maxwell Food C why the dish I got do not look like the photo in his signboard...
She retorted you do not look the same as in your wedding photo!! CCB!!!!!!!!!!

 

[Cestbon]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

I once asked the hawker at Maxwell Food C why the dish I got do not look like the photo in his signboard...
She retorted you do not look the same as in your wedding photo!! CCB!!!!!!!!!!

Next time must order like. I want same as in the photo not less. If they said cannot then dont order. If they said can then when the food arrived too big different from the photo they dont eat and dont pay.

 

[ThugSin]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

 

[Qantas]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

He should get a lawyer and sue the restaurant, after all he has the evidence and if he taped or video cam the whole 'incident' he can fight and win in court and get the lobster spaghetti also if he even luckier he might be awarded the court cost.

That will teach Pulau Ubin tour thing not to cheat the public...

I think dat PAP Eric Bachiku Low who used to contest Hougang has a stake in this Celestial resort. Wah trying to con everyone with lobster spaghetti now! At least Potong Pasir Sitoh gives real lobster porridge.

 

[Raiders]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

I think dat PAP Eric Bachiku Low who used to contest Hougang has a stake in this Celestial resort. Wah trying to con everyone with lobster spaghetti now! At least Potong Pasir Sitoh gives real lobster porridge.

When the deal is almost too good to be true, then pls be careful. For example, if you book their Bangkok trip (through those deals website) , it seem cheap BUT that price does not include airport tax. Still haven finish, the flight timing they gave to you are all those cock timings. Want a better timing? Pay $30 more

In the end, it becomes the same or more expensive than you book it yourself.

 

[KNNBCCB]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

In the end, it becomes the same or more expensive than you book it yourself.

Yes fully agreed with you bro... i tried once. bought some voucher from streetdeal.sg....
in the end. ... becomes the same... kanasai.... waste my time...

bought another item from deal.com.sg, use for one month... spoilt... kanina...
but got warranty lah... kanina where got time go and change... kanina...

Never buy anything from streetdeal.sg or deal.com.sg... groupon also another one... becareful...

 

[jixiaolan]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

Deal.com should voluntarily offer a full refund to all the customers who bought this package with them. As like what Tonychat has mentioned, it is not about money. It is about delivering what you have promised. When the business integrity has been compromised, it is not about P&L anymore.

 

[drifter]

Re: Online deal promises lobster spaghetti, but we get 'small prawn' spaghetti instea

Next time must order like. I want same as in the photo not less. If they said cannot then dont order. If they said can then when the food arrived too big different from the photo they dont eat and dont pay.

then if the poster on the signboard got fly or house lizard how ? is it also must included ?