Singtel Mobile broadband is cheating cinsumer!

[Cestbon]

Now my Singtel broadband is crawling like snail. Even Yahoo hompegae take more than 5 min to load. What a world record!
Every night same problem happen!
Can I sue the Singtel for cheating consumer?
Or bring it to the CASE for cheating or misleading consumer.
My friend Starhub and MI also have the same problem. So what we can do because all 3 Telco service is worst than 3rd world country ISP.

 

[manokie]

Now my Singtel broadband is crawling like snail. Even Yahoo hompegae take more than 5 min to load. What a world record!
Every night same problem happen!
Can I sue the Singtel for cheating consumer?
Or bring it to the CASE for cheating or misleading consumer.
My friend Starhub and MI also have the same problem. So what we can do because all 3 Telco service is worst than 3rd world country ISP.

No lawyers will dare to take your case

 

[Cestbon]

This is what I get from Singtel reply. KNN

>>First, we must apologise for the delay of our reply as the investigations took longer than expected.

The investigation report given as the Broadband on Mobile service is leveraging on the High Speed Downlink Packet Access (HSDPA) technology, whereby all subscribers of this service will be sharing a designated bandwidth within an area. If there are more concurrent subscribers using the service in the same area, the access speed will be impacted. Therefore, access speed for the service may not be desirable or compatible to subscriber''s plan during peak hours.

We apologise for any inconvenience caused.

For further enquiries or feedback, please call our hotline at 1688 or +6562351688 from overseas (IDD charges payable.)

Thank you for your support and have a pleasant day.

Yours sincerely
Radha (Ms)
Customer Care - Mobile General Enquiries<<

 

[Cestbon]

It that them 3 week to reply and not yet solve the problem.
Or show this letter to Shifty times. Will they entertain me for print it in their Shitty Times.

 

[vamjok]

this means its your problem for having that plan, where most people in your area is having as well.

 

[Teo Kok Eng]

This is what I get from Singtel reply. KNN

Yours sincerely
Radha (Ms)
Customer Care - Mobile General Enquiries<<

Should not expect too much from a neh customer care

 

[Cestbon]

I will call them tommorrow update here.
Last time I call Singtel they divert me at least 3 times. KNN and waste me at least 30 min.
more than 15 min to take up my call. And still divert here and there.
To make the matter worst the other end of the line is ah neh( I think singtel divert it to India).

 

[Teo Kok Eng]

haha they make money by putting you on hold :(

 

[popdod]

No amount of technology & engineering can make surfing speed fast.

:o :( :o

 

[cooleo]

Now my Singtel broadband is crawling like snail. Even Yahoo hompegae take more than 5 min to load. What a world record!
Every night same problem happen!
Can I sue the Singtel for cheating consumer?
Or bring it to the CASE for cheating or misleading consumer.
My friend Starhub and MI also have the same problem. So what we can do because all 3 Telco service is worst than 3rd world country ISP.

When they say they offer high speed, the never say how often wor. Then they tell u, u wan faster speed? Upgrade your plan!

First World my ass! :oIo:

 

[Alamaking]

It that them 3 week to reply and not yet solve the problem.
Or show this letter to Shifty times. Will they entertain me for print it in their Shitty Times.

They replied you already mah, they said "this service will be sharing a designated bandwidth within an area", so you want faster, upgrade lor, LOL.

Nabez... those SingTel fuckers :oIo::oIo:

 

[Ramseth]

They replied you already mah, they said "this service will be sharing a designated bandwidth within an area", so you want faster, upgrade lor, LOL.

Nabez... those SingTel fuckers :oIo::oIo:

My SingTel broadband working alright. Think it's an area problem. Those who support Holland kena rubberected to Holland, causing the delay. Those who support England or USA no problem, since Royal Navy and US Navy have state-of-the-art high-speed stations all over the world. :oIo:

 

[Alamaking]

My SingTel broadband working alright. Think it's an area problem. Those who support Holland kena rubberected to Holland, causing the delay. Those who support England or USA no problem, since Royal Navy and US Navy have state-of-the-art high-speed stations all over the world. :oIo:

Sorry hor, me no more SingTel liao, LOL

 

[drifter]

"If there are more concurrent subscribers using the service in the same area, the access speed will be impacted. Therefore, access speed for the service may not be desirable or compatible to subscriber''s plan during peak hours."


next time ask them how many subscribers using that service in the same area before signing up for the plan .
whenever i heard the word "subject to availability" i know its cheating .

 

[hairylee]

First it was frequent disconnection and now after changing the modem the speed is like snail. They have visited my home 8 times already and i have another appointment coming.

 

[manokie]

Every country will have this problem one lah...... Not limited to Sinktel Starfug or M1

 

[ccchia]

The thing to note is that most of the websites that we use are located in the USA.
However, Singapore has only a 1Mbps big pipe to USA which is controlled by Singtel, and shared by all the other telcos and the whole country's public internet users.

Even when our population has doubled to 6million within the last 10 yrs, things have not changed, and we are all still sharing this same 1Mbps bandwidth to USA. It's therefore not surprising that we are noticing a massive slow down in internet speed response, no matter what broadband download speed we subscribe to locally.

 

[red amoeba]

looking at Singtel's reply remind me of the MRT situation...basically all share the same train, if many people choose to take the train at the same time...there will be congestion...sorry, thats the way it is, c'est la vie.

in other words, Singtel, Suckhub and M1 is telling you - too BAD, so?

 

[no_faith]

me 2 using singtel.
random lag sumtimes. worst, drop connection on/off when im playing online games.

first, dey said it could be cable connection prob so i request their tech guy
to come and fix it. after few wks, prob comes again.

i called again, dey said my modem is old liao when i told them my modem model no. ok, dey come and change to new modem for free.

nw it seems better liao but only can hope it last.

issit becuz i paying too little?

 

[cooleo]

me 2 using singtel.
random lag sumtimes. worst, drop connection on/off when im playing online games.

first, dey said it could be cable connection prob so i request their tech guy
to come and fix it. after few wks, prob comes again.

i called again, dey said my modem is old liao when i told them my modem model no. ok, dey come and change to new modem for free.

nw it seems better liao but only can hope it last.

issit becuz i paying too little?

Why u neber upgrade a more expensive plan? hehe....