SINGAPORE - She stored her belongings, including designer goods and her daughter’s pre-school graduation photo and certificate, at a self-storage facility, while looking for a new home, only for her prized possessions, valued at $16,000, to end up damaged.
Ms Ong Yu Tong, who is in her late 30s, said that when she retrieved her items from the Lock+Store storage unit in Ang Mo Kio in December 2022, the luxury bags, clothes, comic books and a stainless steel table were in a state of mould and rust.
“I never expected the damage to be this bad. Even a dust bag disintegrated – it was like I stored my things in a rainforest,” she told The Straits Times on Tuesday.
Ms Ong, who works in manufacturing, rented the storage unit in January 2022 when she moved in with her parents after selling her flat. She said the non-air-conditioned unit, which cost about $4,000 to rent for a year, looked fine when she inspected it.
“It was only when I moved out my things that the workers realised the boxes, which were stacked against the back of the unit, were damp. The boxes tore as they were moving them into a lorry and all my things spilled out,” she said.
“When I saw my mouldy bags, I just stood there crying.”
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