Many do not read what they sign up for, the reason is many are just too trusting when it comes to the PAP government & their policies & all the related, connected & affiliated companies. I have asked INCOME on the 60 years old expiry of the DPS, & should the insurer, at least give a small token to the insured after paying for the premiums all the years when DPS expires at 60; "they will bring this up to management". This is a low cost policy, I think it started at $32 or $34 a year, there is an opt out & many, just do not bother to READ & they just blindly trust the PAP. Only when something of a matter of life & death, like the article mentioned here, then, they start to grumble & complain & curse & swear.
They should have not been too trusting & read everything they sign & do not understand get people to explain; they lesser educated streetwise fellows are better at this, they do not just sign, they ask!.
They should ask, whom did they voted for & whom did they trust, they should blame themselves!!