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Mr Goh, Ungracious behaviour won't help

bigbossman

Alfrescian
Loyal
Our SM Goh said 'If you have poor hygiene, spitting in public places, littering, food all over the place, rats running around the market, that's very ungracious behaviour'.

But Mr Goh, ungracious behaviour won't help to stop food poisoning, food safe certification will.

In first world countries, all people working in a food service stall needs to take a food safe exam and pass that exam before can work in a food stall.

The Health Act regulations state that:

1) Every operator of a food service establishment must hold a certificate, issued by a health official, for the successful completion of the food handler training program known as FOODSAFE or its equivalent.

2) Every operator of a food service establishment must ensure that, while the operator is absent from the food service establishment, at least one employee present in the establishment holds the certificate referred to in subsection (1)
 

bigbossman

Alfrescian
Loyal
This is the course that all hawkers and hawkers assistant must take in first world countries:


FOODSAFE LEVEL 1 COURSE OUTLINE

GOALS AND OBJECTIVES

The goals of the FOODSAFE Level 1 course are to:

• Train individuals to become responsible food handlers in the food industry by using safe food handling methods and food preparation techniques
• Promote worker health and safety

The objectives are to:
• Emphasize food safety in a fast-paced, growth industry
• Encourage prevention of foodborne illness
• Protect the public and workers from harm
• Apply safe procedures for receiving, storing, preparing and presenting food
• Reduce common errors in handling potentially hazardous foods
• Create an awareness of the Top Six job hazards and techniques for reducing risk of injury and illness

UNITS OF STUDY

The units of study address the following topics:
1. Introduction to FOODSAFE
2. Food Service Illness and Injury
3. Receiving and Storing Food
4. Preparing Food
5. ServingFood
6. Cleaning
7. Review and Examination

Unit 1 – INTRODUCTION TO FOODSAFE

Learning Outcomes
By the end of this unit, students will be able to:
• Describe the benefits of the FOODSAFE program; the benefits to workers, employers
• and customers
• Identify the Top Ten improper food handling practices causing foodborne illness
• Identify the Top Six job hazards and risks to workers
• Explain why it is important for food handlers to learn and follow safe food handling procedures
• Describe the responsibilities of all staff in ensuring food safety and worker safety
• Recognize the importance of a Food Safety Plan

Unit 2 – FOOD SERVICE ILLNESS AND INJURY

Learning Outcomes
By the end of this unit, students will be able to:
• Explain the difference between beneficial and disease-causing micro-organisms
• Describe how harmful pathogens can cause illness to both customers and workers
• Describe the conditions that promote bacterial growth
• Describe the methods for controlling the transmission of pathogens
• List the causes and sources of biological, chemical and physical foodborne illness

Unit 3 – RECEIVING AND STORING FOOD

Learning Outcomes
By the end of this unit, students will be able to:
• Identify the reasons for rejecting foods upon receiving
• Practice safe procedures in the receiving and storing of foods
• Describe the storage of different classes of foods and chemicals
• Describe safe manual handling and safe storing techniques

Unit 4 – PREPARING FOOD

Learning Outcomes
By the end of this unit, students will be able to:
• List precautions when preparing potentially hazardous and less hazardous foods
• Identify the effects of temperature and time for cooking, hot holding, freezing, thawing, reheating and cooling food
• Identify the potential sources of contamination through contact with water, microbes, utensils and equipment during preparation
• Apply methods for protecting food from contamination
• Identify safety guidelines when using knives and operating equipment
• Demonstrate appropriate techniques when working with hot materials and surfaces

Unit 5 – SERVING FOOD

Learning Outcomes
By the end of this unit, students will be able to:
• Describe personal hygiene in a food service establishment
• Demonstrate sanitary practices in the serving and dispensing of food
• Use effective sanitary practices when setting and clearing tables
• Describe techniques for safe carrying and serving
• Identify techniques to prevent slips and trips
• Explain why illness, infection and injury are situations when not to work
• Describe the procedures for handling food allergies
• Identify the process for handling a foodborne illness complaint

Unit 6 – CLEANING

Learning Outcomes
By the end of this unit, students will be able to:
• Apply effective sanitary procedures when clearing and cleaning tables
• List correct temperatures and describe safe procedures for manual and mechanical ware washing
• Describe correct test methods and concentrations for chemical sanitizers and disinfectants
• Describe correct storage procedures for sanitized ware
• Recognize chemical hazards and follow proper safe handling procedures
• Safely sanitize “clean-in-place” equipment Identify safety practices to reduce risk of injury from biohazardous materials
• Describe the precautions to be taken when discarding waste materials

Unit 7 – REVIEW AND EXAMINATION

Unit Goals
• Review the safe food handling methods and food preparation techniques
• Review the Top Six job hazards and techniques for reducing risk of injury and illness
• Prepare students for the examination
 

bigbossman

Alfrescian
Loyal
FOODSAFE LEVEL 2 COURSE OUTLINE

SECTION 1 – FOODBORNE ILLNESS ORGANISMS

Learning outcomes
At the end of this section participants will be able to:
• demonstrate an understanding of the common causes of foodborne illness
• describe the characteristics of foodborne illness
• identify, practice and supervise procedures to be used in the control of foodborne illness
• handle a foodborne illness complaint effectively

Major points to be covered in this section
Causes of foodborne illness
• Biological
• Chemical
• Physical hazards

Sources of disease-causing microbes
• Humans
• Animals (as a food source)
• Rodents
• Insects
• Soil

Food contamination
• Direct contamination
• Indirect contamination

Cross-contamination
• Examples
• Allergies

Effects of time and temperature
• Cooking
• Holding
• Freezing
• Thawing
• Reheating
• Cooling
• Thermometers

Shelf life of prepared foods and leftovers
• Recommended storage times

Characteristics of foodborne illness
• Foodborne infection
• Foodborne toxico-infection
• Foodborne intoxication
• Differences between foodborne infection and foodborne intoxication
• Introduction to the Foodborne Illness Chart
• Foodborne Illness Chart

Types of foodborne agents: infections
• Shigella
• Listeria
• Yersinia
• Campylobacter
• Norwalk virus

Types of foodborne agents: toxico-infections
• Clostridium perfringens
• E. coli 0157:H7
• Bacillus cereus

Types of foodborne agents: intoxications
• Clostridium botulinum

Types of foodborne agents: parasites
• Cryptosporidium
• Giardiasis

Types of foodborne agents: other parasites
• Anisakis

Other types of foodborne agents
• Toxic plants and animals

Costs of foodborne illness
• Financial factors
• Cost of a foodborne illness outbreak

Handling a food poisoning complaint
 

bigbossman

Alfrescian
Loyal
SECTION 2 – INTRODUCTION TO HACCP

Learning outcomes

At the end of this section participants will be able to:
• demonstrate a basic understanding of the Hazard Analysis Critical Control Point (HACCP) System

Major points to be covered in this section

Introduction to HACCP
• Origins and characteristics of HACCP
• Beginning a HACCP System
• Why HACCP?

HACCP steps
• Step 1: Hazard analysis
• Step 2: Identify critical control points in foodhandling
• Step 3: Establish critical limits
• Step 4: Monitor critical control points
• Step 5: Establish corrective action
• Step 6: Establish a record keeping system
• Step 7: Verification

How HACCP challenges an operator

Important considerations in setting up a HACCP system

HACCP: Where do we start?
• Self-monitoring and establishing SOP/GMPs as a starting point


SECTION 3 – MANAGING FOR FOOD SAFETY

Learning outcomes

At the end of this section participants will be able to:
• develop effective food safety training
• establish and maintain an effective self-monitoring program

Major points to be covered in this section
Staff training
• Assessing a new employee
• Staff training
• Planning a food safety training program
• Principles of a successful food safety training program
• Evaluating your food safety training program
• Training principles
• FOODSAFE Code of Practice

Self-monitoring
• Rationale
• Characteristics of a self-monitoring program
• Developing a self-monitoring program


SECTION 4 – DESIGN AND MAINTENANCE

Learning outcomes
At the end of this section participants will be able to:
• identify and describe the basic service requirements of a demonstrate an understanding of the maintenance, operation and cleaning of foodservice equipment
• develop and implement a cleaning schedule for a foodservice establishment
• describe the manager’s role in identifying a pest infestation and in establishing effective pest control methods in a foodservice establishment

Major points to be covered in this section

Design and basic service requirements
• Water supply
• Sewage disposal
• Handwashing facilities
• Ventilation
• Lighting
• Refrigeration
• Garbage disposal

Equipment maintenance
• Standards
• Sanitation

Maintaining sanitary conditions
• Cleaning schedule

Identification of a pest infestation
• Cockroaches
• Flies
• Other insect pests
• Rodents

Sanitation and housekeeping practices for effective pest control
• Employing a pest control company
 

jw5

Moderator
Moderator
Loyal
2 people died. This is not merely about "ungracious behaviour"
But yet, I can still see the RC members and some others nodding their heads in compliant agreement.
 

jerry

Alfrescian
Loyal
How do you expect those Ah Tiong and Neh nehs take such a course? The only group of people who can take the course are the Pinoys and maybe that's why 5000 jobs are reserved for them :smile:
 

KKC007

Alfrescian
Loyal
2 people died. This is not merely about "ungracious behaviour"
But yet, I can still see the RC members and some others nodding their heads in compliant agreement.
Actually, in his speech, he pointed out 3 groups of people responsible for food hygiene: the authorities, the food handler AND customers. This is the most sensible response I've read so far regarding this fiasco. Compare this to reports about Khaw saying Singaporeans are complacent and have poor hygiene (WTF, people's fault again).

I was comtemplating opening a Singapore restaurant once, and took one of those foodsafe courses mentioned by bigbossman in preparation. I changed my mind after the course.

They expect cooked chicken to be stored in fridges below 3 or 4 degrees celcius. Can you imagine eating cold Hainanese Chicken? And what is a Singapore restaurant without Hainanese Chicken?

Having said that, the idea of making all food handlers take the course is a good idea. However, it is still up to the individual to apply what they learn.

The authorities have to first set the standard a little higher. Next time you eat at a hawker centre, look at their stalls and imagine how they wash their dishes. I was at Thomson Plaza yesterday. There are a lot of food stalls in the middle of the mall. All their dishes are washed by hand, not machine. And the dishwashing area is only the size of a single sink.

Sometimes, I wish I had never taken that course ...
 

KKC007

Alfrescian
Loyal
How do you expect those Ah Tiong and Neh nehs take such a course? The only group of people who can take the course are the Pinoys and maybe that's why 5000 jobs are reserved for them :smile:
Must courses be available in English only?
 

johnny333

Alfrescian (Inf)
Asset
Sometimes, I wish I had never taken that course ...

Yes it might be easier to remain ignorant & trust the gov't :biggrin:

Unfortunately many Sporeans are finding "problems" with this approach. If you want a democracy, citizens must be constantly vigilant or you end up with LKY & company. :rolleyes:
 

johnny333

Alfrescian (Inf)
Asset
The authorities have to first set the standard a little higher. Next time you eat at a hawker centre, look at their stalls and imagine how they wash their dishes. I was at Thomson Plaza yesterday. There are a lot of food stalls in the middle of the mall. All their dishes are washed by hand, not machine. And the dishwashing area is only the size of a single sink.


In Canada there are regulations on dish washing facilites restaurants have to meet.

Either they have a commerical grade dish washer or twin basin facility using bleach. Surprised that Spore has only 3rd world stanards. With those food courts they could easily afford a the higher costs of a communal commercial grade dish washer.
 

KKC007

Alfrescian
Loyal
In Canada there are regulations on dish washing facilites restaurants have to meet.

Either they have a commerical grade dish washer or twin basin facility using bleach. Surprised that Spore has only 3rd world stanards. With those food courts they could easily afford a the higher costs of a communal commercial grade dish washer.
I believe food courts have a central dishwashing area. They probably use commercial dishwashers. I was referring to those stalls in the middle of the mall, like Ya Kun, Han's etc ... Check it out next time you go to a mall.

In Canada, even Starbucks have commercial dishwashers. I believe what kind of dishwasher you need is dependent on how many seats the stall has.
 

snrcitizen

Alfrescian
Loyal
.....I can still see the RC members and some others nodding their heads in compliant agreement.

These are people who were born with brains, but somewhere along their formative years surrendered the control of their brains to the PAP.

Any verbal diarrhea from the PAP sets their control switch to nodding or clapping mode.
 
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