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Serious Million$ Transport Minister Penang Cow admit MRT is way below HKG MTR, WTF!!

Papsmearer

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Like that pay him million $ salary for fuck? Why pay the PAP so much money, highest salaries in the world, and get performance "way below"? They are incompetent, just say so lah. SInkies are stupid to keep voting all these fuckers in. The HKG MTR example already shows that there are many organizations in the world that are better run and more efficient than the PAP run ones. Getting rid of the PAP is the first step to getting there.

Long way to catch up with Hong Kong's rail reliability

Last month in Parliament, Transport Minister Khaw Boon Wan declared a bold target for Singapore's rail system.

He wanted operators to slash the number of disruptions by 50 per cent - from an average of one for every 133,000 train-km clocked last year to one for every 200,000 train-km - by the end of the year.

But, even at 200,000 train-km, Mr Khaw acknowledged that Singapore would still be "way below" Hong Kong's MTR, which was reported to have registered 300,000 train-km before a delay.


"We want to catch up with Hong Kong, and we will," he announced, repeating a goal he has mentioned a few times since assuming the transport portfolio about seven months ago.

The problem is, the goal post has moved. Hong Kong's 300,000 train-km was for the first half of 2014. For full-year 2014, the equivalent figure was about 450,000 train-km.

And, based on statistics released recently by the MTR, it slipped back to 360,000 train-km last year, and bounced back to 520,000 train-km in the first-quarter of this year.

Singapore's Land Transport Authority has not released first-quarter rail system reliability figures yet, but, assuming Mr Khaw's goal of 200,000 train-km was achieved, it would still be less than half of where Hong Kong's is.

If we consider that Hong Kong's network is longer and older than Singapore's, and that it carries significantly more people, we will be able to appreciate the comparison more fully.

The figures cited are for disruptions of more than five minutes. But, for major breakdowns of more than half an hour each - the ones which cause the most inconvenience to commuters - Hong Kong is even further ahead than us.

In 2014, the MTR had 12 major incidents which were not caused by external factors (for instance, passengers getting their feet stuck in platform gaps). Of the 12, three were on its light rail system.

Last year, it brought this number down to eight - seven in the heavy rail system and one in the light rail network.

Singapore's networkhad 14 major breakdowns - 10 in the MRT and four in the LRT - in 2014.

Last year, the performance deteriorated, with 14 major incidents on the MRT (including the July 7 crippling of the North-South, East-West Lines), and 15 recorded on the LRT.

So, in total, Singapore had 29 major rail disruptions - 3.6 times that of Hong Kong's older, longer and more heavily-laden system .

Now, it is equally important to note that the major breakdown statistics in Hong Kong include the West Rail Line and East Rail Line (including the Ma On Shan Line).

The mean distance between breakdowns for these lines was not included in the comparison because they are regional lines, with longer distances between stations.

But, if they were tallied, these lines clock as much as 900,000 train-km per disruption.

It would not be comparing apples to apples, though. And it is crucial to compare apples to apples when setting targets. So to reiterate, the 300,000 train-km figure is a tad outdated, even if it is already rosier than Singapore's.

The figure to aim for now is 520,000 train-km.

As for major breakdowns, Singapore needs to halve its 2015 figure, and then halve it again to match Hong Kong.

In fact, the MTR is so impressive that several cities pay it to run their trains.

There are other learning points from the MTR, such as compensating commuters who have been inconvenienced by a breakdown.

On top of not charging affected passengers (by opening ticket gates), the MTR offers a 10 per cent discount on fares on the day of a big breakdown - to all passengers.

The MTR also has shuttle buses to mitigate the impact of a breakdown, but, as commuters anywhere well know, no number of buses will ever be enough in a major rail incident.

But at least, in Hong Kong, the rail network is denser, and there are a myriad of other transport options (besides Uber) to help in a breakdown.

Nevertheless, the public gives the MTR hell whenever a breakdown happens. The press also goes to town, pressuring the government each time.

So much so that in March 2014, Secretary for Transport and Housing Professor Anthony Cheung Bing-leung said the government would consider tying the salary of top management at MTR to the number of breakdowns. Should SMRT do likewise? That's something for its board of directors and major shareholder Temasek to decide.

Meanwhile, there are more valuable lessons Singapore can learn from Hong Kong.

One reason the MTR can run the system better is that the designer, builder and operator are one and the same party.

So, their interests are all aligned. The designer knows that a poor design will be hard to build, and the builder knows that a poorly built system will be that much harder to operate and maintain.

This is something Mr Khaw has alluded to. At a forum last December, he said that the LTA should be ready to take on rail operations.

Another pertinent difference between the history of the MTR and Singapore's MRT is the pace of ridership growth.

The MTR's passenger numbers grew by 30 per cent from 2008 to 2015, but Singapore's rail ridership rose by 40 per cent in the same period (excluding another 30 per cent growth from new lines).

All things being equal, the MTR would probably find it a tad more challenging to maintain its reliability record if it had to cope with Singapore's ridership growth surge.

Here the lesson is, of course, to keep a closer watch on population growth, and to ensure that infrastructural and systemic expansion keeps pace.

By the same token, Singapore may well have to tone down its "car-lite" rhetoric until after its rail woes are fixed.

Because the last thing it wants is to push more people onto a system that is already feeling the strain of the current load.
 

Leongsam

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Singapore's reliability ratings will never match those of HK because of differences in the racial mix between the two countries.

Because Singapore is at a distinct disadvantage it is not fair to blame the Minister of transport.
 

Papsmearer

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Singapore's reliability ratings will never match those of HK because of differences in the racial mix between the two countries.

Because Singapore is at a distinct disadvantage it is not fair to blame the Minister of transport.

Bullshit. HKG is over run by PRC, so they are at an even bigger disadvantage then us. we have only 500,000 PRC here and they are already shitting, peeing, spitting etc on the MRT. HKG has 4 times that. Yet they are doing much better.
 

yinyang

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Singapore's reliability ratings will never match those of HK because of differences in the racial mix between the two countries.
Seriously? What has racial mix got to to do with reliability ratings SAR and Sg? Wisdom's lost on me.

Bullshit. HKG is over run by PRC, so they are at an even bigger disadvantage.....we have only 500,000 PRC here and they are already shitting, peeing, spitting etc on the MRT. HKG has 4 times that. Yet they are doing much better.
 

Papsmearer

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Pastore

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sooner or later a thread like this will surface to trash sg's pristine mrt service. i've preempted this by doing my own on-the-ground investigation and have nothing but high marks for sg's mrt system. kudos to the lta, smrt, and sbs transit for doing a great job! :biggrin:

http://singsupplies.com/showthread.php?229814-mrt-running-smoothly

Every month i would travel back to sg as a tourist for a day and there was once when i took the MRT, i saw all those SMRT propaganda posters reassuring commuters. :biggrin:

The other thing i noticed is that a random glance at majority of commuters busy with their smartphones are Samsung and iPhones users which shows that Sinkies including foreigners in sg are brand conscious and goes for quality. :biggrin:
 

eatshitndie

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Every month i would travel back to sg as a tourist for a day and there was once when i took the MRT, i saw all those SMRT propaganda posters reassuring commuters. :biggrin:

The other thing i noticed is that a random glance at majority of commuters busy with their smartphones are Samsung and iPhones which shows that Sinkies including foreigners in sg are brand conscious and goes for quality. :biggrin:

even the bangla construction workers text and whatsapp on the latest samsung galaxy phones during break times. i asked one of them who he was corresponding with, and he was not shy to say his pinay gf.
 

Leongsam

High Order Twit / Low SES subject
Admin
Asset
Seriously? What has racial mix got to to do with reliability ratings SAR and Sg? Wisdom's lost on me.

Come on I thought you'd be smart enough to figure it out or do I have to spell it out in explicit terms? :rolleyes:
 

Leongsam

High Order Twit / Low SES subject
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Papsmearer

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Pay package doubled from time he took on the job
Christopher Tan, Senior Transport Correspondent

SMRT CORP chief executive Desmond Kuek, 52, earned more than $2.25 million last year, according to the company's latest annual report.

The amount is double what he made when he first joined the rail operator in October 2012. For the six months to SMRT's financial year-end in March 2013, Mr Kuek made $611,000, which is equivalent to $1.22 million if annualised.

For the year ended March 2014, he made between $1.75 million and $2 million.

In its latest annual report, the Temasek Holdings-owned transport group said Mr Kuek's remuneration was between $2.25 million and $2.5 million for the last financial year.

This means Mr Kuek's compensation had doubled in less than three years, making him SMRT's highest-paid CEO.

His predecessor, Ms Saw Phaik Hwa, made about $1.85 million before she left in 2012.

Mr Kuek's remuneration package is also larger than that of Mr Kua Hong Pak, his counterpart at

rival transport group ComfortDelGro Corp - a significantly larger company.

Last year, Mr Kua, 71, drew between $1.75 million and $2 million - a remuneration band that has not changed in recent years.

In its last financial year, ComfortDelGro posted a turnover of $4.05 billion and a profit of $283.5 million, while SMRT recorded a turnover of $1.24 billion and net earnings of $91 million.

SMRT director Tan Ek Kia told The Straits Times that Mr Kuek's remuneration "is benchmarked to peer companies... and is competitive and at a responsible level".

He added that the new CEO's tasks were more daunting than before. SMRT has been struggling to renew ageing operating assets to improve service reliability and at the same time looking for new ways to bolster earnings eroded by higher operating expenditure.

In a recent interview with The Straits Times, Mr Kuek said: "We have made tremendous progress on many fronts... but there is much more to be done to improve rail reliability."

[email protected]
 

xantheka

Alfrescian
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Get millions even with the frequent breakdowns so will they give themselves even more if and when there are less breakdowns.
 

Papsmearer

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HKG MTR CEO was paid USD$1.56 million in salary and bonus in 2012, the same year that Desmond Quack took over MRT. Desmond's salary as stated in the above post was $2.25 million. Covert to USD, its more then what MTR CEO makes. And on top of that, the MTR CEO resigned over the construction of a high speed link which has no bearing on his day to day MTR operations which had an outstanding record as noted by Penang Khaw. SO, in other words, all Penang Cow can say is that we have a CEO paid more then the CEO of a larger and better run transit system, but that's ok, he does not have to be fired?.

Rail Operator MTR's CEO Stepping Down Year Before Contract Expires
Departure Comes After Report Criticizing Handling of Delayed Express-Train Project
By Jeffrey Ng And
Ken Brown
July 16, 2014 7:15 a.m. ET

HONG KONG—The American at the helm of Hong Kong's rail operator is stepping down a year before his contract expires after a harsh report that criticized the company's management for its handling of delays involving a high-profile express-rail project.

MTR Corp. , which runs subway and commuter train services in Hong Kong, London, Beijing and a handful of other cities, said Wednesday that Chief Executive Jay Walder will leave in August after just two-and-a-half years on the job.

Mr. Walder, who had previously run New York City's Metropolitan Transportation Authority, was brought in to lead the MTR in 2011 as the company sought to aggressively expand its rail footprint abroad. He was paid about US$1.56 million in salary and bonus in 2012, more than four times his US$350,000 annual paycheck at New York City's bus and subway operator.
 
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