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‘Designed by clowns & supervised by monkeys’: Boeing employee shreds 737 MAX in internal messages
10 Jan, 2020 03:28 / Updated 3 hours ago
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FILE PHOTO: Grounded Boeing 737 MAX aircraft are seen parked in an aerial photo at Boeing Field in Seattle, Washington. © Reuters / Lindsey Wasso
Boeing has released another trove of internal company messages suggesting it lied to regulators, and showing fierce criticism from an unnamed employee who said the crash-prone 737 MAX aircraft was “designed by clowns.”
In its release of the redacted communications on Thursday following an internal probe, Boeing acknowledged some of the messages were “completely unacceptable” and contained “provocative language.” In one missive sent in 2017, an employee castigated the 737 MAX – which was grounded globally last March after a series of fatal crashes – slamming both its designers and ‘supervisors,’ apparently referring to federal regulators.
Also on rt.com High anxiety: American Airlines staff ‘begging’ not to fly on 737 MAX
Another damning message sent in 2018 shows an employee grappling with ethical concerns, telling a colleague “I still haven’t been forgiven by God for the covering up I did last year,” another apparent reference to the company’s interactions with the Federal Aviation Administration (FAA).
In addition to the faulty flight control system thought to have caused the two MAX crashes, the aircraft’s flight simulators also came under fire by employees in the internal messages.
“Would you put your family on a Max simulator trained aircraft? I wouldn’t,” one employee asked a coworker, who simply replied: “No.”
Also on rt.com Boeing in more trouble over messages ‘misleading’ FAA about 737 MAX problems – reports
In a statement issued along with the documents, Boeing apologized “to the FAA, Congress, our airline customers, and to the flying public” for the “content of these communications,” adding it would pursue “disciplinary or other personnel action, once the necessary reviews are completed.”
An FAA spokesman, however, noted the documents do not reveal any new safety risks with the 737 MAX’s simulators, despite the potentially incriminating communiques indicating employees concealed problems from the agency.
Also on rt.com Boeing to suspend 737 MAX production, as 400 new jets collect dust amid ongoing safety review
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https://www.rt.com/business/476047-boeing-suspend-737-max-january/
Boeing to suspend 737 MAX production, as 400 new jets collect dust amid ongoing safety review
16 Dec, 2019 22:16 / Updated 24 days ago
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FILE PHOTO: An aerial photo shows Boeing 737 MAX aircraft at Boeing facilities at the Grant County International Airport in Moses Lake, Washington. © Reuters / Lindsey Wasson
With a federal safety review ongoing, Boeing has decided to suspend production of the troubled 737 MAX passenger jet, having made over 400 that it can’t deliver until the ban is lifted – if ever. Workers will remain safe, for now.
Production at the Renton, Washington facility near Seattle will be suspended in January, Boeing said in a statement on Monday. It is unclear how long the pause will last.
“This decision is driven by a number of factors, including the extension of certification into 2020, the uncertainty about the timing and conditions of return to service and global training approvals, and the importance of ensuring that we can prioritize the delivery of stored aircraft,” Boeing said.
The Federal Aviation Administration ordered the grounding of all 737 MAX models in March, grudgingly following the lead of countries around the world after the fatal crash of Ethiopian Airlines Flight 302 killed 157 people. Five months earlier, a 737 MAX of Indonesia’s Lion Air crashed in the same manner, killing 189 passengers and crew.
Since then, almost 400 MAX jets have been stuck on the ground, and Boeing has manufactured 400 more, which it cannot deliver to customers anywhere. The FAA review is still ongoing, amid a number of revelations suggesting that flaws with the MAX’s control software were long known to the company and its test pilots.
Also on rt.com China’s aviation regulator questions safety of Boeing 737 MAX design changes
The FAA administrator Steve Dickson met with Boeing CEO Dennis Muilenburg last week and told him to stop issuing public statements about the MAX’s imminent return to service, according to the Seattle Times.
An email from the FAA to Congress about the meeting said that the company’s schedule was “not realistic” and that Dickson wanted to “directly address the perception that some of Boeing’s public statements have been designed to force FAA into taking quicker action.” Cutting against Muilenburg’s more optimistic projections, Dickson insisted last week the MAX would not fly again until sometime in 2020 and called it “premature” to discuss any certification changes.
Among Boeing’s most important aircraft, the suspension of the 737 MAX will have repercussions beyond the company itself, representing a major hit to its suppliers. While Boeing said it would continue to accept parts in an attempt to offset the worst disruptions, the move has already taken a toll on Spirit AeroSystems, which produces the MAX’s fuselage, tanking its shares by 2 percent on Monday, according to the New York Times. Boeing shares, meanwhile, took a 4 percent hit.
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https://www.rt.com/usa/471262-boeing-messages-737-scandal/
Boeing in more trouble over messages ‘misleading’ FAA about 737 MAX problems – reports
18 Oct, 2019 19:00 / Updated 2 months ago
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737 MAX aircraft at Boeing facilities at the Grant County International Airport in Moses Lake, Washington, September 16, 2019. (file photo) © REUTERS/Lindsey Wasson
Text messages between two Boeing employees implying they “lied to the regulators” about problems with the safety software of 737 MAX passenger jets have been reportedly given to investigators, as the planes remain out of service.
The exchanges from 2016 between MAX chief technical pilot Mark Forkner and another unnamed pilot at Boeing are now with the Federal Aviation Administration, according to documents seen by Reuters.
The FAA is said to have found the information “concerning” and is reviewing it “to determine what action is appropriate.” FAA Administrator Steve Dickson also wrote to Boeing CEO Dennis Muilenburg demanding an “immediate” explanation for why the texts had not been turned over sooner.
Also on rt.com Boeing delayed fix of faulty 737 MAX alert until 2020, informed FAA only after 1st fatal crash
“I basically lied to the regulators (unknowingly),” Forkner reportedly says in one of the messages, referring to an issue with the MCAS software intended to keep the jet stable. The other employee responded with “it wasn’t a lie, no one told us that was the case.”
“Granted I suck at flying, but even this was egregious,” Forkner replied.
He has left the company since. The Seattle Times reported last month that he repeatedly invoked his Fifth Amendment rights against self-incrimination to avoid turning over documents subpoenaed by the Department of Justice.
The MCAS anti-stall system has been blamed for causing the crashes of Lion Air and Ethiopian Airlines 737 MAX jets, which claimed 346 lives. All 737 MAX planes were grounded after the Ethiopian Airlines crash in March, and remain out of service the world over, pending investigations by US regulators.
Also on rt.com 400+ 737 MAX pilots sue Boeing over ‘unprecedented cover-up’ that led to crashes & grounding
Boeing shares slipped almost four percent following the news about the text messages. The company said it is revising the MCAS software to include additional safeguards, and reportedly intends to turn over additional texts to Congress on Friday.
The 737 MAX was Boeing’s most popular narrow-body passenger jet, used by major US airlines and around the world. With new, bigger engines added to the body originally designed in the 1960s, it required complex software controls to keep the plane balanced.
Multiple revelations about software problems and procedural flaws over the past six months have raised doubts that the planes would ever come back into service, as both passengers and pilots appear to have lost all confidence in the model.
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https://www.rt.com/usa/462492-boeing-lawsuit-pilots-737max/
400+ 737 MAX pilots sue Boeing over ‘unprecedented cover-up’ that led to crashes & grounding
23 Jun, 2019 06:19 / Updated 6 months ago
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An engine of a Boeing 737 MAX © Reuters / Matt Mills McKnight
A class-action lawsuit against Boeing reportedly accuses the US aviation giant of covering up the faulty sensor issue and keeping pilots in the dark about the feature in the pursuit of quick returns.
The legal action was started by a pilot, identified only as ‘Pilot X’ in court documents, which were seen by the Australian Broadcasting Company. He was joined by over 400 fellow pilots, trained to fly the fourth-generation narrow-body 737 MAX aircraft. They accuse the Chicago-based aviation corporation of hushing known concerns about the glitch-ridden equipment installed on the jets.
Also on rt.com ‘Failed to warn of the defect’: Boeing sued over Ethiopia crash
The main problem with the jets is rooted in the “inherently dangerous aerodynamic handling defects” of the Maneuvering Characteristics Augmentation System (MCAS), designed to prevent the plane from stalling. Its smooth operation depends on data it receives from two Angle of Attack (AoA) alert sensors. There are two of them for a reason: if the data from the sensors does not match, then a AoA Disagree alert should light up, notifying the pilots of the discrepancy.
For the latter to work properly, an optional set of indicators needs to be installed on the plane, and only 20 percent of the 737 MAX jets had them. Boeing recently admitted that it knew of the problem since at least 2017, but did not notify the US Federal Aviation Authority (FAA) until after the Lion Air flight with 189 people on board crashed in Indonesia last October. Moreover, it did not plan to update the software until 2020.
Read more
Airbus steals Paris Air Show with twice as many new plane orders than Boeing
The lawsuit, which demands compensation for lost wages and mental suffering that the pilots endured due to the grounding, alleges that the aviation giant should have known that by sweeping the issue under the rug, it set the stage for exactly that outcome.
The complaint says that Boeing “engaged in an unprecedented cover-up of the known design flaws of the MAX, which predictably resulted in the crashes of two MAX aircraft and subsequent grounding of all MAX aircraft worldwide.”
Pilots “suffer and continue to suffer significant lost wages, among other economic and non-economic damages,” it claims.
In addition, the pilots accuse Boeing of providing little instruction on how to handle the anti-stalling feature, which is only briefly mentioned in the flight manuals. They allege that such casual approach to familiarizing pilots with new software was deliberate – and was meant to save the cost of introducing new simulator-based training so that pilots would take up “revenue-generating routes as quickly as possible.”
The plaintiffs say that their ultimate goal is to prevent tragedies such as the Lion Air and Ethiopian Airlines crashes, which claimed 346 lives, from happening in the future by deterring “Boeing and other airplane manufacturers from placing corporate profits ahead of the lives of the pilots, crews, and general public they service.”
The lawsuit will be heard by a Chicago court in October.
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https://www.rt.com/usa/477879-boeing-clowns-monkeys-737-max/
‘Designed by clowns & supervised by monkeys’: Boeing employee shreds 737 MAX in internal messages
10 Jan, 2020 03:28 / Updated 3 hours ago
Get short URL
FILE PHOTO: Grounded Boeing 737 MAX aircraft are seen parked in an aerial photo at Boeing Field in Seattle, Washington. © Reuters / Lindsey Wasso
- 157
Boeing has released another trove of internal company messages suggesting it lied to regulators, and showing fierce criticism from an unnamed employee who said the crash-prone 737 MAX aircraft was “designed by clowns.”
In its release of the redacted communications on Thursday following an internal probe, Boeing acknowledged some of the messages were “completely unacceptable” and contained “provocative language.” In one missive sent in 2017, an employee castigated the 737 MAX – which was grounded globally last March after a series of fatal crashes – slamming both its designers and ‘supervisors,’ apparently referring to federal regulators.
The employee has not been named, and it is not clear what problems he had identified with the MAX at the time.
Also on rt.com High anxiety: American Airlines staff ‘begging’ not to fly on 737 MAX
Another damning message sent in 2018 shows an employee grappling with ethical concerns, telling a colleague “I still haven’t been forgiven by God for the covering up I did last year,” another apparent reference to the company’s interactions with the Federal Aviation Administration (FAA).
In addition to the faulty flight control system thought to have caused the two MAX crashes, the aircraft’s flight simulators also came under fire by employees in the internal messages.
“Would you put your family on a Max simulator trained aircraft? I wouldn’t,” one employee asked a coworker, who simply replied: “No.”
Also on rt.com Boeing in more trouble over messages ‘misleading’ FAA about 737 MAX problems – reports
In a statement issued along with the documents, Boeing apologized “to the FAA, Congress, our airline customers, and to the flying public” for the “content of these communications,” adding it would pursue “disciplinary or other personnel action, once the necessary reviews are completed.”
An FAA spokesman, however, noted the documents do not reveal any new safety risks with the 737 MAX’s simulators, despite the potentially incriminating communiques indicating employees concealed problems from the agency.
Also on rt.com Boeing to suspend 737 MAX production, as 400 new jets collect dust amid ongoing safety review
If you like this story, share it with a friend!
https://www.rt.com/business/476047-boeing-suspend-737-max-january/
Boeing to suspend 737 MAX production, as 400 new jets collect dust amid ongoing safety review
16 Dec, 2019 22:16 / Updated 24 days ago
Get short URL
FILE PHOTO: An aerial photo shows Boeing 737 MAX aircraft at Boeing facilities at the Grant County International Airport in Moses Lake, Washington. © Reuters / Lindsey Wasson
- 125
With a federal safety review ongoing, Boeing has decided to suspend production of the troubled 737 MAX passenger jet, having made over 400 that it can’t deliver until the ban is lifted – if ever. Workers will remain safe, for now.
Production at the Renton, Washington facility near Seattle will be suspended in January, Boeing said in a statement on Monday. It is unclear how long the pause will last.
“This decision is driven by a number of factors, including the extension of certification into 2020, the uncertainty about the timing and conditions of return to service and global training approvals, and the importance of ensuring that we can prioritize the delivery of stored aircraft,” Boeing said.
The 12,000 workers affected will not be fired or furloughed, according to the Wall Street Journal, which first reported the suspension.
The Federal Aviation Administration ordered the grounding of all 737 MAX models in March, grudgingly following the lead of countries around the world after the fatal crash of Ethiopian Airlines Flight 302 killed 157 people. Five months earlier, a 737 MAX of Indonesia’s Lion Air crashed in the same manner, killing 189 passengers and crew.
Since then, almost 400 MAX jets have been stuck on the ground, and Boeing has manufactured 400 more, which it cannot deliver to customers anywhere. The FAA review is still ongoing, amid a number of revelations suggesting that flaws with the MAX’s control software were long known to the company and its test pilots.
Also on rt.com China’s aviation regulator questions safety of Boeing 737 MAX design changes
The FAA administrator Steve Dickson met with Boeing CEO Dennis Muilenburg last week and told him to stop issuing public statements about the MAX’s imminent return to service, according to the Seattle Times.
An email from the FAA to Congress about the meeting said that the company’s schedule was “not realistic” and that Dickson wanted to “directly address the perception that some of Boeing’s public statements have been designed to force FAA into taking quicker action.” Cutting against Muilenburg’s more optimistic projections, Dickson insisted last week the MAX would not fly again until sometime in 2020 and called it “premature” to discuss any certification changes.
Among Boeing’s most important aircraft, the suspension of the 737 MAX will have repercussions beyond the company itself, representing a major hit to its suppliers. While Boeing said it would continue to accept parts in an attempt to offset the worst disruptions, the move has already taken a toll on Spirit AeroSystems, which produces the MAX’s fuselage, tanking its shares by 2 percent on Monday, according to the New York Times. Boeing shares, meanwhile, took a 4 percent hit.
If you like this story, share it with a friend!
https://www.rt.com/usa/471262-boeing-messages-737-scandal/
Boeing in more trouble over messages ‘misleading’ FAA about 737 MAX problems – reports
18 Oct, 2019 19:00 / Updated 2 months ago
Get short URL
737 MAX aircraft at Boeing facilities at the Grant County International Airport in Moses Lake, Washington, September 16, 2019. (file photo) © REUTERS/Lindsey Wasson
- 54
Text messages between two Boeing employees implying they “lied to the regulators” about problems with the safety software of 737 MAX passenger jets have been reportedly given to investigators, as the planes remain out of service.
The exchanges from 2016 between MAX chief technical pilot Mark Forkner and another unnamed pilot at Boeing are now with the Federal Aviation Administration, according to documents seen by Reuters.
The FAA is said to have found the information “concerning” and is reviewing it “to determine what action is appropriate.” FAA Administrator Steve Dickson also wrote to Boeing CEO Dennis Muilenburg demanding an “immediate” explanation for why the texts had not been turned over sooner.
Also on rt.com Boeing delayed fix of faulty 737 MAX alert until 2020, informed FAA only after 1st fatal crash
“I basically lied to the regulators (unknowingly),” Forkner reportedly says in one of the messages, referring to an issue with the MCAS software intended to keep the jet stable. The other employee responded with “it wasn’t a lie, no one told us that was the case.”
“Granted I suck at flying, but even this was egregious,” Forkner replied.
He has left the company since. The Seattle Times reported last month that he repeatedly invoked his Fifth Amendment rights against self-incrimination to avoid turning over documents subpoenaed by the Department of Justice.
The MCAS anti-stall system has been blamed for causing the crashes of Lion Air and Ethiopian Airlines 737 MAX jets, which claimed 346 lives. All 737 MAX planes were grounded after the Ethiopian Airlines crash in March, and remain out of service the world over, pending investigations by US regulators.
Also on rt.com 400+ 737 MAX pilots sue Boeing over ‘unprecedented cover-up’ that led to crashes & grounding
Boeing shares slipped almost four percent following the news about the text messages. The company said it is revising the MCAS software to include additional safeguards, and reportedly intends to turn over additional texts to Congress on Friday.
The 737 MAX was Boeing’s most popular narrow-body passenger jet, used by major US airlines and around the world. With new, bigger engines added to the body originally designed in the 1960s, it required complex software controls to keep the plane balanced.
Multiple revelations about software problems and procedural flaws over the past six months have raised doubts that the planes would ever come back into service, as both passengers and pilots appear to have lost all confidence in the model.
If you like this story, share it with a friend!
- 54
https://www.rt.com/usa/462492-boeing-lawsuit-pilots-737max/
400+ 737 MAX pilots sue Boeing over ‘unprecedented cover-up’ that led to crashes & grounding
23 Jun, 2019 06:19 / Updated 6 months ago
Get short URL
An engine of a Boeing 737 MAX © Reuters / Matt Mills McKnight
- 491
- 5
A class-action lawsuit against Boeing reportedly accuses the US aviation giant of covering up the faulty sensor issue and keeping pilots in the dark about the feature in the pursuit of quick returns.
The legal action was started by a pilot, identified only as ‘Pilot X’ in court documents, which were seen by the Australian Broadcasting Company. He was joined by over 400 fellow pilots, trained to fly the fourth-generation narrow-body 737 MAX aircraft. They accuse the Chicago-based aviation corporation of hushing known concerns about the glitch-ridden equipment installed on the jets.
Also on rt.com ‘Failed to warn of the defect’: Boeing sued over Ethiopia crash
The main problem with the jets is rooted in the “inherently dangerous aerodynamic handling defects” of the Maneuvering Characteristics Augmentation System (MCAS), designed to prevent the plane from stalling. Its smooth operation depends on data it receives from two Angle of Attack (AoA) alert sensors. There are two of them for a reason: if the data from the sensors does not match, then a AoA Disagree alert should light up, notifying the pilots of the discrepancy.
For the latter to work properly, an optional set of indicators needs to be installed on the plane, and only 20 percent of the 737 MAX jets had them. Boeing recently admitted that it knew of the problem since at least 2017, but did not notify the US Federal Aviation Authority (FAA) until after the Lion Air flight with 189 people on board crashed in Indonesia last October. Moreover, it did not plan to update the software until 2020.
Read more
Airbus steals Paris Air Show with twice as many new plane orders than Boeing The lawsuit, which demands compensation for lost wages and mental suffering that the pilots endured due to the grounding, alleges that the aviation giant should have known that by sweeping the issue under the rug, it set the stage for exactly that outcome.
The complaint says that Boeing “engaged in an unprecedented cover-up of the known design flaws of the MAX, which predictably resulted in the crashes of two MAX aircraft and subsequent grounding of all MAX aircraft worldwide.”
Pilots “suffer and continue to suffer significant lost wages, among other economic and non-economic damages,” it claims.
In addition, the pilots accuse Boeing of providing little instruction on how to handle the anti-stalling feature, which is only briefly mentioned in the flight manuals. They allege that such casual approach to familiarizing pilots with new software was deliberate – and was meant to save the cost of introducing new simulator-based training so that pilots would take up “revenue-generating routes as quickly as possible.”
The plaintiffs say that their ultimate goal is to prevent tragedies such as the Lion Air and Ethiopian Airlines crashes, which claimed 346 lives, from happening in the future by deterring “Boeing and other airplane manufacturers from placing corporate profits ahead of the lives of the pilots, crews, and general public they service.”
The lawsuit will be heard by a Chicago court in October.
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