I bet the software was programmed by Indian nationals
The Circle Line's automatic train timetable scheduling system experienced a software error on Thursday, March 28 at about 8.10pm said SMRT.
Responding to queries from Channel NewsAsia after it had received several hotline calls about the incident, SMRT's vice president of corporate marketing & communications, Ms Kalai Natarajan, said the servers had to be restarted to ensure that all trains were running in accordance to their schedules.
In the meantime, some trains had to be manually driven to be positioned at the correct station platforms while others had to be driven at a slower speed or temporarily held at some stations.
The servers were restored at about 8.30pm and all trains on the Circle Line returned to their regular schedule about 20 minutes later.
Passengers on board affected trains were informed of longer travelling time via announcements.
SMRT stressed that at no point was passenger safety compromised.
SMRT said the incident caused an average of additional 20 minutes travelling time along both bounds of the Circle Line between 8.10pm and 8.50pm on Thursday.
Channel News Asia
The Circle Line's automatic train timetable scheduling system experienced a software error on Thursday, March 28 at about 8.10pm said SMRT.
Responding to queries from Channel NewsAsia after it had received several hotline calls about the incident, SMRT's vice president of corporate marketing & communications, Ms Kalai Natarajan, said the servers had to be restarted to ensure that all trains were running in accordance to their schedules.
In the meantime, some trains had to be manually driven to be positioned at the correct station platforms while others had to be driven at a slower speed or temporarily held at some stations.
The servers were restored at about 8.30pm and all trains on the Circle Line returned to their regular schedule about 20 minutes later.
Passengers on board affected trains were informed of longer travelling time via announcements.
SMRT stressed that at no point was passenger safety compromised.
SMRT said the incident caused an average of additional 20 minutes travelling time along both bounds of the Circle Line between 8.10pm and 8.50pm on Thursday.
Channel News Asia
