Reasons Please -SMRT only allow topup of card in multiples of $10

Froggy · Jun 29, 2014

Wanted to top up my MRT card 5 minutes ago. Had only $7.50 with me so told the station worker I want to top up $5 he don't allow me said must be in multiples of $10. I was disappointed. Asked him why he said it's the rule. I realized it's no point to argue with him as he is just following rules.

Then I asked him I really need to top up only $5 or I can show hand how about $7.50 he said not allowed. Then I asked him what happens if I have coins all coins and give him $10 of coins he said like that can. So this is simply not about convenience to collect paper money they just want to collect more money.

How do sinkies live with such crap rules? Where is the compassion for an uncle who only have $7.50 on him? So, what is SMRT's real reason to collect only multiples of $10 from their lan lan customers?

I did not top up because I can't, I've got like $1.82 in my card hopefully when I get down it'll not be more if not I big lan lan. Actually my card is worth another $5 I think but then that's another story altogether. Knnbccb PAP and their heartless cronies.

frenchbriefs · Jun 29, 2014

mai kao peh lah,if every tom dick and harry want to top up 2.50 or 3.60 or whatever change they can dig out of their pocket then we will be taking forever....knn people is top up $80 in one go,u cannot even top up $10?

no money go beg for change,otherwise take a bus home.

god_zeus · Jun 29, 2014

if u lost the card before u use finish
that is your business
they wont refund u the amount u lost
best to top up the minimum

frenchbriefs said:
mai kao peh lah,if every tom dick and harry want to top up 2.50 or 3.60 or whatever change they can dig out of their pocket then we will be taking forever....knn people is top up $80 in one go,u cannot even top up $10?

no money go beg for change,otherwise take a bus home.

god_zeus · Jun 29, 2014

anything belwo S$10 is not money mah
the lady perrot former CEO SAW was a big spender (nig mercedes, big house)
so anything below S$10 is not money mah

joetys said:
Wanted to top up my MRT card 5 minutes ago. Had only $7.50 with me so told the station worker I want to top up $5 he don't allow me said must be in multiples of $10. I was disappointed. Asked him why he said it's the rule. I realized it's no point to argue with him as he is just following rules.

Then I asked him I really need to top up only $5 or I can show hand how about $7.50 he said not allowed. Then I asked him what happens if I have coins all coins and give him $10 of coins he said like that can. So this is simply not about convenience to collect paper money they just want to collect more money.

How do sinkies live with such crap rules? Where is the compassion for an uncle who only have $7.50 on him? So, what is SMRT's real reason to collect only multiples of $10 from their lan lan customers?

I did not top up because I can't, I've got like $1.82 in my card hopefully when I get down it'll not be more if not I big lan lan. Actually my card is worth another $5 I think but then that's another story altogether. Knnbccb PAP and their heartless cronies.

Timerty · Jun 29, 2014

They got no top up button for $7.50 :biggrin:

wendychan · Jun 29, 2014

its the same thing when u top up with posb atm as well

i dont see why one cannot key in the amount one wants to top -up

Froggy · Jun 29, 2014

frenchbriefs said:
mai kao peh lah,if every tom dick and harry want to top up 2.50 or 3.60 or whatever change they can dig out of their pocket then we will be taking forever....knn people is top up $80 in one go,u cannot even top up $10?

no money go beg for change,otherwise take a bus home.

Looked like I had touched a sensitive spot on you. Thank yoh for your suggestion. I just asking only. I never know topping up anything other than multiples of $10 will take forever.

Jah_rastafar_I · Jun 29, 2014

you top up online lagi worse. I think there's 10 and 25 or no 10 maybe 25 then 50 then 100. Something like that.

bakkuttay · Jun 29, 2014

in hk, one negative balance allowed,
repay the negative when next top-up.

KNNBGCB · Jun 29, 2014

Knn this Joetys come and stir anti government sentiments again :biggrin:

Psycho · Jun 29, 2014

joetys said:
Looked like I had touched a sensitive spot on you. Thank yoh for your suggestion. I just asking only. I never know topping up anything other than multiples of $10 will take forever.

Why not you top 5 in your card and another 5 in my card, how about that? It's minimum 10 after all.

Leepotism · Jun 29, 2014

They will ask buy a one trip ticket if you don't have $10 to top up. Hence SMRT can make more money from you. If you have less than $500 in your bank account, they will deduct $2 from your account every month. If your are poor, they will make you poorer.

sleaguepunter · Jun 29, 2014

joetys said:
Wanted to top up my MRT card 5 minutes ago. Had only $7.50 with me so told the station worker I want to top up $5 he don't allow me said must be in multiples of $10. I was disappointed. Asked him why he said it's the rule. I realized it's no point to argue with him as he is just following rules.

Then I asked him I really need to top up only $5 or I can show hand how about $7.50 he said not allowed. Then I asked him what happens if I have coins all coins and give him $10 of coins he said like that can. So this is simply not about convenience to collect paper money they just want to collect more money.

How do sinkies live with such crap rules? Where is the compassion for an uncle who only have $7.50 on him? So, what is SMRT's real reason to collect only multiples of $10 from their lan lan customers?

I did not top up because I can't, I've got like $1.82 in my card hopefully when I get down it'll not be more if not I big lan lan. Actually my card is worth another $5 I think but then that's another story altogether. Knnbccb PAP and their heartless cronies.

Hongkong MTR top up in multiple of 50 only. So sama sama lah.

ykhuser · Jun 29, 2014

joetys said:
Wanted to top up my MRT card 5 minutes ago. Had only $7.50 with me so told the station worker I want to top up $5 he don't allow me said must be in multiples of $10. I was disappointed. Asked him why he said it's the rule. I realized it's no point to argue with him as he is just following rules.

Then I asked him I really need to top up only $5 or I can show hand how about $7.50 he said not allowed. Then I asked him what happens if I have coins all coins and give him $10 of coins he said like that can. So this is simply not about convenience to collect paper money they just want to collect more money.

How do sinkies live with such crap rules? Where is the compassion for an uncle who only have $7.50 on him? So, what is SMRT's real reason to collect only multiples of $10 from their lan lan customers?

I did not top up because I can't, I've got like $1.82 in my card hopefully when I get down it'll not be more if not I big lan lan. Actually my card is worth another $5 I think but then that's another story altogether. Knnbccb PAP and their heartless cronies.

soon you will have to write a report about
1)why atm can only dispense min $100
2)why there is gst on top of water conservation tax
3)why you have to pay S/C charge when you stay at ground floor and you do not use the lift

Jah_rastafar_I · Jun 29, 2014

we must vote out PAP new govt will allow any amount to be topped up!!!

scroobal · Jun 29, 2014

It nothing new and not just confined to Singapore. It is to reduce the handling time and actually make it convenient for reasonable people. The same logic applies to numerous other financial and even non-financial activities. Though a minority, some people who will queue for $2 every day to top-up, to make ATM withdrawal, ask to break-up a carton to buy one piece, want to buy only a few pieces of frecn fires. etc.

There are side effects such as not enough money to do minimum top-up, now enough money to buy small set of french fries but it does out-weigh the positives.

As I said, it is not a practice in Singapore. 3rd world countries who are not in it will eventually follow.

halsey02 · Jun 29, 2014

ykhuser said:
soon you will have to write a report about
1)why atm can only dispense min $100
2)why there is gst on top of water conservation tax
3)why you have to pay S/C charge when you stay at ground floor and you do not use the lift

$100 will be in the near future....you need to pay for cab fares, forgot to bring $$$ along & you had just visit an ATM that 'dishes' out only $50 not lesser...cab driver, very unhappy with that $50..especially you take short routes..soon machine will only 'cough' out $100.

There is GST on top of all the waterborne fees...etc..go check your bill...why you stay 1st floor? do those people have to pay for the lift upgrading staying on the 1st floor?? it is SINgapore..everything have to PAy & Pay....:p

bakkuttay · Jun 29, 2014

sleaguepunter said:
Hongkong MTR top up in multiple of 50 only. So sama sama lah.

But you can go negative, in sg below $2, card not allowed to be used. This is the difference.

laksaboy · Jun 29, 2014

Aiyoh, just get a credit card which can also be used as an EZ Link card. Automatic top up straight from your bank account. Earn some points which you can redeem stuff. No fuss, no muss. It's just a waste of time to queue up to top up your EZ Link card. :rolleyes:

KNNBGCB · Jun 29, 2014

joetys said:
I did not top up because I can't, I've got like $1.82 in my card hopefully when I get down it'll not be more if not I big lan lan.

bakkuttay said:
But you can go negative, in sg below $2, card not allowed to be used. This is the difference.

Bakkuttay, are you calling Joetys a liar? Please clarify. Otherwise, Joetys have to sue you :biggrin:

Reasons Please -SMRT only allow topup of card in multiples of $10

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