- Joined
- Jul 31, 2011
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Beware the 'Windows Service Centre' scam
Letter from Rex J Morais
04:46 AM Aug 16, 2011
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I am writing to warn your readers, after somebody claiming to be from a "Windows Service Centre" telephoned me about so-called error messages from my computer.
The line was passed to "senior technicians" who, to some extent, convinced me that my computer had serious malware and spyware and that my firewall was corrupted.
I was asked to download and install a software, "Teamviewer'" (which enabled them to control my computer), and to pay S$171 to get my software fixed or risk losing all my computer data within a few hours.
As I could see that some changes were being made to my desktop, I promptly disconnected from the Internet, uninstalled the software and restored my computer to its previous settings.
I realised it was a scam and a subsequent search online confirmed my suspicions. The scammers even gave a phone number, 8001012199, which does connect to a so-called "Windows Service Centre".
There must have been other victims and I hope more are now forewarned.
Letter from Rex J Morais
04:46 AM Aug 16, 2011
<SCRIPT type=text/javascript> var fontIndex = 2; var fontSize = new Array('0.63em', '0.69em', '0.75em', '0.88em', '1em', '1.13em'); </SCRIPT>
I am writing to warn your readers, after somebody claiming to be from a "Windows Service Centre" telephoned me about so-called error messages from my computer.
The line was passed to "senior technicians" who, to some extent, convinced me that my computer had serious malware and spyware and that my firewall was corrupted.
I was asked to download and install a software, "Teamviewer'" (which enabled them to control my computer), and to pay S$171 to get my software fixed or risk losing all my computer data within a few hours.
As I could see that some changes were being made to my desktop, I promptly disconnected from the Internet, uninstalled the software and restored my computer to its previous settings.
I realised it was a scam and a subsequent search online confirmed my suspicions. The scammers even gave a phone number, 8001012199, which does connect to a so-called "Windows Service Centre".
There must have been other victims and I hope more are now forewarned.