What happens when a bank outsources its ops jobs to India

[laksaboy]

Tech fault at RBS and Natwest freezes millions of UK bank balances
http://www.theregister.co.uk/2012/06/21/rbs_natwest_tech_glitch_banking_freeze/

RBS IT cockup: This sort of thing can destroy a bank, normally
http://www.theregister.co.uk/2012/06/25/banking_fail_rbs_natwest/

RBS collapse details revealed: Arrow points to defective part
Software that caused cockup apparently run from India
http://www.theregister.co.uk/2012/06/25/rbs_natwest_what_went_wrong/

 

[Cestbon]

Need need to see so far. SG already have so many problem. 90% operator on phone already outsource to India.