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Smrt staff did not respond to distressed passengers after smoke filled mrt cabin

makapaaa

Alfrescian (Inf)
Asset
[h=1]More and more signs that SGP is on auto-pilot despite all the incidents as the FAP Traitors are busy counting their billions and plotting against the Oppos and to replace SGs with FTrash.

SMRT STAFF DID NOT RESPOND TO DISTRESSED PASSENGERS AFTER SMOKE FILLED MRT CABIN[/h]
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27 Dec 2014 - 11:02pm





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On Tuesday morning, I was on a Circle Line train heading towards one-north station when there was a loud bang and a violent thud that sent vibrations throughout the cabin.
Soon after that, the lights went out and the train came to a halt.

Initially, the standard train delay announcements were broadcast. A few minutes later, smoke began to fill the cabin.

Some passengers called for urgent assistance through the train’s emergency intercom but received no response. We were distressed, trapped in a smoke-filled train and had no knowledge of what had happened or what to do.

Can SMRT explain how its staff are trained to respond to an emergency reported through the intercom? Why was there no response in this incident? Finally, what measures does SMRT have to ensure passenger safety in confined spaces like an underground tunnel?



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Melissa Lim Ya Hui (Miss)
*Letter first appeared in ST Forum, 27 Dec.
 

ginfreely

Alfrescian
Loyal
SMRT really no standard. No response becos the FT staff manning the counter is not paying attention. What other reasons could it be? No one is supposed to man the counter to answer emergency call? The staff go toilet? chatting? sleeping?
 

makapaaa

Alfrescian (Inf)
Asset
SMRT really no standard. No response becos the FT staff manning the counter is not paying attention. What other reasons could it be? No one is supposed to man the counter to answer emergency call? The staff go toilet? chatting? sleeping?

leehsienloongpointingfingers_zpsefb36004.jpg


You lesser Stinkee mortal die is your own biz lah! Better die faster lah!
 

eatshitndie

Alfrescian (Inf)
Asset
must be sinkie staff members hooked on their instagram and candy crush. if they are ft staff, they would have responded immediately.
 

JohnTan

Alfrescian (InfP)
Generous Asset
must be sinkie staff members hooked on their instagram and candy crush. if they are ft staff, they would have responded immediately.

What's there to respond? The complaint queen didn't die, did she? She made it out alive and still had enough energy to file a complaint. This shows that the MRT staff did the right thing to ignore her from the start.
 

virus

Alfrescian
Loyal
I will be surprised if there is voice connection between train and station


They learned the lesson from SMRT ..
... and remove all extinguisher


there is a radio freq voice comm between train and OCC ops command center. in fact, the trains do hv cams as well.
 
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