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- Dec 30, 2010
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“What we’re mindful of is that our people, our staff at the stations and in the trains may not be making sufficient announcements and also good enough announcements. And that’s because our staff of different races, it could be Malay, Chinese, or Indians or any other race, they sometimes find it difficult to speak in English. However we’ve encouraged them to make the announcements and not to worry about that. At the same time, from our ops control centre, we’re making more announcements and I put someone there from the communications department to make the announcements so it becomes more regular.”
- http://www.tremeritus.com/2011/12/2...highlight-any-particular-race-in-his-remarks/
- http://www.tremeritus.com/2011/12/2...highlight-any-particular-race-in-his-remarks/